Business Analyst

We are looking for a Business Analyst to support our digitalization initiatives by bridging business stakeholders and technology teams. The role combines business analysis with product ownership responsibilities, translating business needs into clear requirements, prioritizing development tasks, and ensuring solutions deliver business value.

• Level: Senior Sup/AM
• Deployment: Medical Division (Pacific Cross)
• Work Hours: 8:00 AM – 5:00 PM, Monday to Friday | Hybrid arrangement, with a primarily onsite setup during critical project implementation phases.
• Office Location: Rockwell

Your role:

• Gather and analyze business requirements, identify process gaps, and recommend improvements to business workflows and systems.
• Document business requirements, functional specifications, process flows, user stories, and acceptance criteria.
• Manage and prioritize the product backlog based on business needs, user feedback, and project priorities.
• Collaborate with business stakeholders, developers, and other technical teams throughout the development lifecycle.
• Participate in Agile/Scrum ceremonies, including sprint planning, backlog refinement, and sprint reviews.
• Coordinate User Acceptance Testing (UAT), validate developed features against requirements, and facilitate business sign-off.
• Support system implementation, troubleshoot issues, and identify opportunities for continuous improvement.

Preferred Qualifications

• Experience in digital product development or complex system implementations.
• Insurance or financial services industry experience is an advantage.
• Familiarity with APIs, databases, system integrations, SQL, or analytics tools is a plus.

Qualifications

• Bachelor's degree in Industrial Engineering, Computer Science, Information Technology, Business Administration, or a related field.
• At least 3 years of relevant experience in business analysis, systems implementation, or a similar role.
• Experience in requirements gathering, user story writing, backlog management, and UAT.
• Working knowledge of Agile/Scrum methodologies and proficiency in Jira or similar tools.
• Strong analytical, problem-solving, documentation, and stakeholder management skills.
• Ability to collaborate effectively with business and technical teams and manage competing priorities.