Business Analyst

Business Analyst | Justice Digital Project | 6 Month Contract | £488 p.d (Outside IR35) | Remote, UK

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Role: Business Analyst

Client: Consultancy / Justice project

Rate: £488 p/d (Outside of IR35)

Start date: Within 2 weeks

Duration: 6 Months

Location: Remote, with monthly team days in London

Please note: To be considered for this role, you must be available to start within 2 weeks of being offered the role.

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We’re partnered with a leading digital consultancy supporting a Prison Safety team across the prison estate. The aim is to give staff a clearer, joined-up way to manage their work and to make sure the right information reaches the right people in time to identify vulnerability and risk in prisoners.

The engagement builds on a previous agency’s discovery, filling the gaps and broadening the scope ahead of alpha, which is pencilled in for January. There’s a real emphasis on looking beyond digital, so you’ll be exploring process, policy, operations and the physical environment as well as technology. You’ll be working within a multidisciplinary team alongside Service Design, User Research and Technical Architecture.

The consultancy is looking for an experienced contract Business Analyst with a technical background to play a key role in shaping what comes next.

What you’ll be working on:

• Task management: understanding the types of tasks across the prison estate, which most urgently need support, and how to move to a shared, standardised approach that helps teams see their work, manage capacity and avoid bottlenecks.
• Information needs and gaps: what information is needed to identify vulnerability and risk, what’s missing, incomplete or arriving too late, and what that means for decision-making.
• Information flows: how information moves between people, teams, organisations and systems, and where the gaps and barriers sit.
• Operational processes and dependencies: mapping how things work today, including business rules, handovers, responsibilities and constraints.
• Opportunities and implications: identifying what needs to change, what sits within digital control, and what needs wider policy, operational or technical input.

Requirements:

• Experienced Business Analyst with a technical background.
• Confident translating user needs into technical features and requirements.
• Comfortable working within UCD ways of working alongside Service Designers, User Researchers and Technical Architects.
• Experience of discovery work, ideally in Government / Public Sector.
• Able to look beyond digital, mapping processes, policy and operational dependencies.
• Justice, prison or other complex public service experience is highly beneficial.
• Available to start within 2 weeks and travel to London once a month for team days.