Business Analyst

Hiring: Business Analyst – Post Sales

Experience: 2+ Years
Location: Jaipur

About the Role

We are looking for a confident and responsible Business Analyst – Post Sales to manage clients, requirements, project execution, escalations, and deliverables independently with minimal supervision.

Key Responsibilities

• Manage client communication, meetings, relationships, and expectations.
• Handle client escalations and ensure timely resolution.
• Gather, analyze, and document business requirements.
• Prepare BRDs, FRDs, user stories, and process flows.
• Coordinate with Development, QA, UI/UX, and Project Management teams.
• Track project timelines, deliverables, and commitments.
• Take end-to-end ownership of assigned clients and projects.

Required Skills

• 2+ years of experience in Business Analysis, Post Sales, Client Handling, or Project Coordination.
• Strong communication, analytical, and problem-solving skills.
• Experience in client escalation management and requirement documentation.
• Good understanding of SDLC and project coordination.
• Ability to work independently, manage multiple priorities, and take ownership.

Preferred

• Healthcare IT experience, including EMR/EHR, medical billing, or telemedicine.
• Experience with international or US-based clients.

Ideal Candidate: A self-driven professional who can confidently manage clients, resolve issues, coordinate with technical teams, and ensure timely project delivery.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person