Business Analyst

POSITION SUMMARY

As a Business Analyst, the role will act as the bridge between business needs and technology solutions.

The Business Analyst will work closely with stakeholders to understand requirements, analyze business processes, and support the delivery of IT projects that drive business value.

This role is ideal for professionals who thrive in dynamic, multicultural environments and are passionate about process improvement and stakeholder engagement.

DUTIES AND RESPONSIBILITIES

• Engage stakeholders to gather, clarify, and align requirements through workshops and collaborative discussions.
• Analyze business processes, identify gaps, and create clear, testable specifications and process flows.
• Apply Agile practices, manage backlogs, and support iterative delivery as needed.
• Support project planning, execution, and post–go live activities, including data migration and user readiness.-live activities, including data migration and user readiness.
• Collaborate with technical teams to design solutions that meet documented business needs.
• Recommend and implement process improvements to enhance efficiency and effectiveness.
• Manage change activities, including impact assessments, communication plans, and stakeholder training.
• Prepare high-quality documentation such as process maps, business rules, and system configurations.-quality documentation such as process maps, business rules, and system configurations.
• Plan and execute testing activities, develop test cases, and guide users through UAT and implementation.
• Administer Jira, maintain project documentation, and track KPIs for project visibility.
• Produce status reports and dashboards to communicate progress and performance.
• Coordinate with the Project Management Office to ensure governance and compliance alignment.
• Perform additional tasks assigned to support business and project objectives.

MINIMUM EDUCATION AND /OR EXPERIENCE

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. Equivalent business experience will be considered.
• 5+ years’ experience in business analysis, with full lifecycle experience on multiple projects, from business case to requirements gathering through functional specs and user acceptance testing.
• Experience analyzing and solving complex logical problems, working effectively in teams to achieve user objectives and ensure client satisfaction, and coordinating the efforts of various departments and functions.
• Experience across full project lifecycle: requirements → design → testing → deployment → UAT.

REQUISITE KNOWLEDGE, SKILLS, AND ABILITIES

• Sufficient knowledge to support and navigate the application of best practices within IT.
• Ability to work both independently and collaboratively deliver outcomes with guidance from the Sr. Business Analyst/Director
• Proficiency in articulating requirements, options or recommendations to business partners
• Strong analytical and problem-solving skills. -solving skills.
• Proficiency in creating BRDs, FRDs, process flows, business rules, and data mappings.
• Ability to evaluate complex business problems and propose actionable solutions.
• Skilled in facilitating requirements sessions and managing diverse stakeholder groups.
• Excellent written and verbal communication skills.
• Familiarity with Agile methods (backlog management, iterative delivery).
• Ability to support testing cycles, deployment readiness, and post go-live support. -go-live support.
• Experience coordinating and working with PMO (PMs and BAs) to support and deliver multiple projects.
• High attention to detail; strong ownership of deliverables.
• Ability to work in a flexible and hybrid work environment (At least 3 days in the office)

DESIRED SKILLS

• Domain experience – Sales, Recruitment, Onboarding, Timecards, Billing, Payroll, Leave, Expense management.
• Experience with packaged software implementations (out of the box analysis, requirements gathering, gap analysis, solution resolution)
• Experience implementing or supporting Salesforce CRM projects strongly preferred.
• Experience with ERP systems, Salesforce, JIRA
• BA certification, incl. the BABOK / CBAP from IBAA is a plus.

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OUR BUSINESS

Allegis Group is the global leader in talent solutions, focused on working harder and caring more than any other provider. We go further to understand the needs of our people – our clients, our candidates, and our employees – and to consistently deliver on our promise of an unsurpassed quality experience. That is the Allegis Group difference, and it is consistent across every Allegis Group brand.

With more than US$15.8 billion in annual revenues and over 500+ locations across the globe, our network provides businesses with a comprehensive suite of talent solutions — without sacrificing the niche expertise required to ensure a successful partnership. Our specialized group of companies includes: Actalent, Aerotek, Allegis Global Solutions, Aston Carter, Career Circle, Getting Hired, MarketSource, QuantumWork, TEKsystems and Major, Lindsey & Africa.

Allegis Group APAC has over 1,200 employees across the region operating from offices in Australia and New Zealand (ANZ), Hong Kong, Japan, Singapore (HPP), China, India, Malaysia, Philippines, and Thailand. We have ambitious targets, so we have a well-defined business strategy in place to ensure we are in the best possible position to achieve these targets, drive growth across our chosen markets and be successful.

WORKING WITH US

True to our commitment, your opportunity starts here!  Our purpose is to create significant opportunity for people to achieve their goals through career success and fulfilment. The foundation of our collective success is rooted in our unwavering commitment to four shared core values – character, competitive spirit, relationships and serving others. The Manila Business Services (MBS) team is part of our Allegis Group Corporate Services that supports different operating companies across APAC; thus, you will get to grow and learn with our diversified workforce around the Asia Pacific. We follow a hybrid remote, and in-office set up, follow Philippines Holidays, and primarily work on a day shift schedule unless required to work on other shifts due to businesses supported and projects.

Join us and be part of our aspiration to become the Regional Business Services Centre and Employer of Choice by delivering world class client, stakeholder, and employee experience, insights, and results.