Business Analyst (E-Commerce)

• Translate complex e-commerce business needs into detailed functional and technical specifications for development teams, ensuring alignment with strategic goals.
• Analyze customer journeys and user behavior on the e-commerce platform to identify friction points and opportunities for conversion rate optimization.
• Collaborate with product managers and UX/UI designers to define and prioritize new features and enhancements for the online store.
• Develop and maintain comprehensive documentation, including process flows, user stories, and use cases, for e-commerce functionalities.

Desired Candidate Profile

The ideal candidate should have experience in:

• E-commerce platforms and digital customer journeys
• Requirements gathering and stakeholder management
• Business process analysis and documentation
• User story preparation and UAT support
• Integration and digital transformation projects