Business Analyst expert Cards - Trilingual

• Monitor the market, the competition, the customer needs and our cards products & services performance (revenues, market share, NPS, etc)
• Analyse issues and propose cards product & services improvements
• Analyse and evaluate change requests
• Identify solutions together with the colleagues in the squad and evaluate the different options • Develop business requirements and acceptance criteria
• Act as interface with the stakeholders
• Bridge the business needs with IT
• Define the business scope, target operating model and interfaces (Business and IT)
• Follow-up implementation of the change, including Business Acceptance testing (BAT)

English speaker with a good command of Dutch and French
At least 6 years of experience
Business expertise (products, processes, etc) in cards and related services

Knowledge of the cards industry, especially in Belgium (players, trends, etc)

Good ability to understand and communicate on complex business topics and the link with IT Experience as Business analysist in a cards environment