Business Analyst IAM

We are HCLTech , one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity.

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Position Summary

The Senior Business Analyst role focuses on leading complex problem-solving and transformation initiatives within Identity and Access Management (IAM), especially around Privileged Identity Governance and Zero Standing Privilege (ZSP). The position requires extensive experience and collaboration with multiple stakeholders to improve security, compliance, and automation in privileged identity management.

Key Responsibilities: Responsibilities include problem-solving, root cause analysis, privileged identity governance, process re-engineering, audit remediation, and future-state operating model design.

- Problem Solving & Issue Resolution: The role leads investigations into complex IAM and governance issues, performs root cause analyses, identifies systemic problems, and drives resolution across stakeholders.

- Business Analysis & Requirements Management: Tasks include gathering and documenting business and technology requirements, facilitating workshops, and producing key documents such as BRDs, functional requirements, and governance frameworks.

- Privileged Identity Governance: The analyst manages privileged identities by defining ownership models, supporting discovery and remediationprograms, and driving initiatives to reduce unmanaged privileged accounts.

- Human & Non-Human Identity Management: Governance models are analyzed for various identity types including human privileged, service accounts, applicationidentities, and secrets, supporting lifecycle and compliance activities.

- Current-State Assessment & Future-State Design: The role assesses existing IAM processes, identifies gaps, and designs future-state operating models aligned with security and business goals, focusing on automation and Zero Standing Privilege principles.

- Process Automation & Continuous Improvement: The analyst identifies automation opportunities, collaborates with engineering teams, defines automation requirements, and drives operational excellence in IAM processes.

- Data, Log & Behaviour Analysis: Responsibilities include analyzing diverse logs and audit data to detect anomalies, risks, and governance issues, supporting audit investigations and remediation.

- Qualifications & Technologies: The role requires over 10 years of business analysis and IAM experience, including privileged identity governance, with knowledge of technologies like CyberArk, Microsoft Entra ID, AWS IAM, SailPoint, and Splunk.

Experience

• 10+ years of dedicated OCM experience, with a track record of leading the change management workstream for full-lifecycle ERP or SAP transformations — from strategy design through implementation, go-live, and post-implementation review.
• Prior experience spanning executive visioning, leadership alignment, stakeholder engagement, change impact assessment, organization and role design, transition management, communications, end-user enablement, and knowledge transfer.
• Demonstrated ability to operate as a member of (or interface directly with) PMO leadership, Steering Committees, and C-level executives.
• Proven experience managing phased or multi-wave SAP deployments across distinct business units, including cutover and hypercare, as well as big-bang approaches.
• Experience delivering change programs in matrixed, complex, and global organizations.
• Outstanding consulting and analytical skills; minimum 8 years' internal or external business consulting experience, including team leadership.

Why Us?

• We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees
• Our company is extremely diverse with 165 nationalities represented
• We offer the opportunity to work with colleagues across the globe
• We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
• We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark

Benefit package

• Life insurance
• Private medical care
• MultiSport Card
• Subsidy for glasses
• Subsidy to language courses
• Christmas and holiday bonuses
• Clear career path in a growing multinational organization