Business Analyst - IT (Fixed term)

• Epsom, Auckland
• Fixed Term, full-time (12 months)
• Be part of a unique transformation project

About New Zealand Blood and Organ Service

New Zealand Blood and Organ Service (NZBS) is dedicated to saving lives. Every year, tens of thousands of generous people donate their time, blood and plasma to us for free. In addition to our vein-to-vein service in transfusion, we also provide national services in organ transplantation, cellular therapies and tissue banking. We exist to ensure the efficient delivery of safe blood and tissue products on a time critical basis throughout New Zealand and through the generosity of our donors; we are able to help save lives.

Help Shape the Future of Finance at NZBS

NZBS is embarking on a significant Finance Transformation Roadmap (FTR) programme to modernise finance systems, improve business processes, strengthen planning and reporting capability, and support better decision-making across the organisation.

We are looking for an experienced Business Analyst to join the programme team and help bridge the gap between business needs and technology solutions. This is an opportunity to work across a range of strategic initiatives, including ERP modernisation, Finance process improvement, Sales & Operations Planning, reporting and analytics, and broader business transformation activities.

You will work closely with Finance, Information Services, Supply Chain, operational stakeholders and external partners to understand current challenges, define future-state processes, and support successful programme delivery.

About the Role

As a Business Analyst within the Finance Transformation Roadmap programme, you will:

• Facilitate workshops and stakeholder interviews to understand business needs and opportunities.
• Document current-state and future-state business processes.
• Analyse business problems and identify practical improvement opportunities.
• Gather, document and manage functional and non-functional requirements.
• Support solution design activities with business and technical stakeholders.
• Assist with process redesign, business readiness and change impact analysis.
• Work closely with project managers, change managers and subject matter experts to support successful delivery outcomes.
• Ensure requirements, decisions and documentation are maintained to a high standard.
• Contribute to testing, training and implementation activities where required.

What You'll Bring

We are looking for someone who combines strong analytical skills with an ability to build trusted relationships across the organisation.

You will ideally have:

• Proven experience as a Business Analyst delivering business and technology change.
• Experience facilitating workshops and eliciting requirements from a wide range of stakeholders.
• Strong business process modelling and documentation skills.
• Experience working on system implementation, transformation or continuous improvement projects.
• Excellent written and verbal communication skills.
• Strong stakeholder engagement and relationship management capability.
• The ability to translate complex issues into practical and understandable outcomes.
• A collaborative approach and willingness to work across multidisciplinary teams.

Desired Experience

Experience in one or more of the following areas would be highly advantageous:

• Finance systems, ERP implementations or Finance process improvement.
• Procure-to-Pay (P2P) processes.
• Sales & Operations Planning
• Reporting, analytics or data-related initiatives.
• Microsoft Dynamics, ERP or integrated planning platforms.
• Healthcare, public sector or similarly regulated environments.

Why Join NZBS?

At NZBS, every role contributes to helping save and improve lives.

This role offers the opportunity to:

• Opportunity to contribute to one of NZBS's largest business transformation programmes and influence how future business processes and systems are designed.
• Develop your experience across finance, technology and change initiatives.
• Be part of a values-driven organisation and a supportive work environment.
• 22 days of Annual leave per year
• Flexibility to occasional work from home
• Access to various EAP services

Applications

If you are passionate about business improvement, process excellence and delivering meaningful change, we'd love to hear from you.

Apply now and help shape the future of Finance at New Zealand Blood and Organ Service.