Business Analyst KYC - Life Insurance

Context

A leading life insurance company in Belgium is seeking a Life Insurance Business Analyst to join the Business Change & Monitoring team within the Life Insurance division. This team of 10 people—Actuaries, Business Analysts, and Testers—supports portfolio migration and commercial development projects.

This position is strictly a Business Analyst role focused on business process analysis, regulatory interpretation, KYC optimisation, and bridging business with IT. It does not involve writing technical specifications or performing system-level functional design.

Missions

• Analyse and challenge existing KYC processes and data management practices.
• Define and formalise business requirements according to the company’s quality standards.
• Identify process, data, and operational impacts related to KYC/AML obligations.
• Ensure clear understanding between Business, Compliance, Operations, and IT.
• Translate business needs into conceptual requirements, without producing technical specifications or system design documents.
• Prepare and execute business process tests and calculation validations.
• Support UAT by ensuring that implemented solutions meet business expectations, without performing functional system analysis.
• Act as a business intermediary, ensuring alignment between business teams and IT delivery teams.
• Provide regular reporting on progress and risks.
• Facilitate collaboration with stakeholders (IT, Operations, Business, Distribution, Compliance).
• Build trustful relationships with internal clients and external partners.

Tools & Environment

• Business/process analysis methodologies.
• Knowledge of life insurance contract lifecycle and value chain.
• Understanding of KYC/AML regulatory obligations in life insurance.
• Familiarity with identity verification processes and risk-based approaches.
• Awareness of data constraints and data quality considerations.
• Understanding of service-oriented architectures (APIs, microservices) from a business impact perspective.
• Understanding of automation solutions and their business applicability.
• Workshop facilitation and co-creation sessions.

Working Conditions

• Contract type: Service contract
• Location: Belgium
• Languages required: French and English (Dutch is a plus)
• Experience required: Minimum 5 years in life insurance or banking
• Education: University degree in mathematics or equivalent experience
• Role focus: Business process analysis, regulatory interpretation, and business-driven KYC optimisation (not functional analysis or technical specification writing)

Explicit Statement

This is not a Functional Analyst role. The position focuses on business process analysis, regulatory interpretation, and business-driven KYC optimisation. It does not include writing technical specifications, designing system functionalities, or acting as an IT Functional Analyst.

1. Solid understanding of KYC/AML regulatory obligations in a life insurance context
2. Familiarity with identity verification processes and risk-based approaches
3. Proven experience as a Business Analyst in insurance or banking
4. Mastery of at least one recognised business/process analysis methodology
5. Knowledge of the life insurance contract lifecycle and value chain
6. Ability to identify business triggers for recertification and periodic reviews
7. Ability to map, analyse, and improve KYC processes
8. Strong critical thinking and ability to challenge business needs
9. Ability to translate business needs into high-level requirements, not technical specifications
10. Able to determine the right level of abstraction depending on the audience
11. Familiar with data constraints and data quality considerations
12. Understanding of service-oriented architectures (APIs, microservices) from a business impact perspective
13. Understanding of automation solutions and their business applicability
14. Able to act as a bridge, not a functional designer
15. Clear and structured communication with Business, IT, and Compliance
16. Experience facilitating workshops and co-creation sessions
17. Strong commitment to quality and deadlines; pragmatic and solution-oriented
18. Client-focused and results-driven
19. University degree in mathematics or equivalent experience
20. Minimum 5 years of experience in life insurance or banking
21. Proficient in French and English; Dutch is a plus
22. Autonomous, proactive, structured, and adaptable