Business Analyst, Operations

Founded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people in need. Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.

At the end of the 1980s, we extended ours beyond the Middle East and acquired land in Portugal for the construction of a sterile factory for injectable pharmaceutical products. This was an important turning point for the company, and our first step into a new region. Today, in Portugal, we have more than 1000 employees and 3 factories for the production of injectable medicines.

Hikma intends to recruit an Operations Business Analyst (m/f) to integrate the Operations Group, working on-site.

The Operations Business Analyst will play a key role in supporting site operations through structured data gathering, analysis, and reporting. Acting as a link between production, supply chain, and quality functions, the role ensures visibility of operational performance, supports decision-making, and contributes to the reliability and efficiency of execution across the site.

Main Responsibilities:

• Support consolidation and validation of production data
• Monitor adherence to production plans and report deviations
• Track execution from planned production through to release and shipment readiness
• Support day-to-day operational follow-up across manufacturing, packaging, and supply chain
• Prepare and maintain operational trackers and KPIs (plan adherence, output, service levels)
• Contribute to process standardization and implementation of new tools or workflows
• Support cross-functional projects impacting site operations

Profile:

• Degree in Business Administration, Engineering, Pharmaceutical Sciences, or related areas
• Strong analytical and organizational skills
• Excellent communication and collaboration abilities
• High attention to detail and ability to work in a fast-paced environment
• Experience in pharma manufacturing or supply chain is a plus
• Good knowledge of written and spoken English

We offer:

• Direct contract with Hikma
• Competitive salary aligned with the role
• Life insurance
• Health Insurance extended to student children (up to age 24)
• Annual Performance Bonus
• Real Growth Opportunities

If you think this is a good opportunity for your professional career, join us and contribute to Better Health, within everyone's reach, every day