Business Analyst (or System Analyst)

About the role

As a Center of Excellence (CoE) professional, you will serve as a bridge between Business Units and Developers, with core responsibility in analyzing, interpreting, and translating business requirements into clear Technical Documents, Data Mapping, or Functional Specifications. This ensures that developers can build systems accurately, precisely, and in full compliance with established organizational standards.

Key responsibilities

• Analyze requirements from Business Users or Product Owners and translate them into Technical Documents, Data Mapping, or Functional Specifications for the Developer Team
• Conduct Data Analysis, understand Data Flow, and set Logic for the Developer Team
• Provide Functional Specification Documents (FSD) to the Developer Team
• Create diagrams such as Flow Charts, Sequence Diagrams, ER Diagrams, or Swim Lane Diagrams to support Developer Team understanding
• Set up Acceptance Criteria from data analysis to use for checking results from the Developer Team
• Review results and verify issues during program testing with Business Users and coordinate between Business User Team and Developer Team
• Assist in identifying and resolving user issues, ensuring the stability and performance of applications
• Contribute to technical documentation to maintain clear records of applications and features

About you

• 7-13 years of professional experience in a Business Analyst, System Analyst, or Developer role (Prior experience in software development is highly advantageous)
• Experience in Logistic Inbound/Outbound, Receiving, WH and FGD operations will be helpful for consideration
• Strong passion for technology and problem-solving
• Excellent communication skills and a collaborative mindset
• Proactive attitude and willingness to ask questions and learn from feedback
• Excellent use of diagram drawing tools (e.g., Visio, Lucidchart, Draw.io or Bizagi Modeler)
• Good command of English
• Interest in or willingness to learn about Logistics Execution Systems (LES), warehouse management, or supply chain operations
• Understanding of Software Development Life Cycle (SDLC)
• Understanding of Database Schema, SQL, or API (Application Programming Interface) will be helpful for consideration
• Experience with unit testing, integration testing, and end-to-end testing frameworks