Business Analyst-Salesforce

About the role:

Girikon is seeking an experienced Salesforce Business Analyst with 1 to 3 years of IT service industry experience to join our dynamic team. The ideal candidate will possess strong expertise in salesforce administration and configuration, coupled with excellent communication and documentation skills. As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between business requirements and technical solutions, ensuring the successful implementation and optimization of Salesforce solutions.

Role & responsibilities :

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Effectively communicating insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Convert roadmap features into smaller user stories.
• Write clear and well-structured business requirements/documents.
• Preparing Weekly Status Reports and Minutes of Meeting.
• Performing user acceptance testing.
• Providing implementation demonstration to client after each Sprint Iteration.
• Prioritizing initiatives based on business needs and requirements.
• Ensuring solutions meet business needs and requirements.

Preferred candidate profile:

• Minimum experience of 1+ years as a Salesforce business analyst/ Admin / QA / Developer role.
• Exceptional verbal & written communication.
• Experience defining strategy, developing requirements, and implementing practical business solutions.
• Experience in Project Co-ordination with high level stakeholders.
• Proficiency with Agile development tools - Jira, Confluence, etc.
• Experience working multiple projects, multiple teams & Clients on complex salesforce projects implementation and deployments.
• Experience working on Sales, Service and Experience Clouds. Non-for-profit Cloud/NPSP would be an added advantage.
• Willing to learn new technology platforms.

Benefits:

• Attractive compensation as per the industry standards
• Flexible work arrangement
• Family health cover
• Provident fund
• Gratuity (as per govt. rules)

Interested candidates can submit their resume at [email protected]