Business Analyst – Secondary Device Management Program

Job Title: Business Analyst – Secondary Device Management Program
Job Type: Contract (12 Months)
Location: Kuala Lumpur, Malaysia

Job Description

Western Digital is seeking a motivated and detail-oriented Business Analyst to support a strategic Secondary Device Management Program. This role will be responsible for assessing device inventory, coordinating with stakeholders across the organization, and maintaining accurate asset records to optimize the management of secondary PCs used in office, laboratory, and manufacturing environments.

The ideal candidate is an excellent communicator with strong organizational skills and the ability to drive administrative activities across multiple teams while ensuring program objectives are met.

Key Responsibilities Device Inventory Assessment

• Review device inventory reports generated by Data Security Services (DSS) teams and internal systems.
• Identify secondary and distributed PCs across the organization.
• Analyze and consolidate information from multiple data sources to support program objectives.

Device Classification

• Engage directly with device owners to understand device usage.
• Classify devices accurately as Office PCs, Laboratory PCs, or Manufacturing PCs.
• Validate classification information and maintain supporting documentation.

Optimization & Disposition Management

• Collaborate with device owners, managers, and IT Asset Management (ITAM) teams to assess business requirements.
• Determine whether secondary office PCs should remain in service or be returned to Western Digital.
• Track and document decisions and actions throughout the review process.

Asset Tracking & Reporting

• Maintain accurate records of device models, specifications, and Windows operating system versions.
• Support future operating system upgrade planning and technology refresh initiatives.
• Prepare status reports and dashboards to provide program visibility.

Stakeholder Management

• Coordinate with employees, managers, IT teams, and asset management stakeholders.
• Conduct follow-ups to collect required information and ensure timely responses.
• Facilitate communication and alignment across multiple functions.

Program Administration

• Maintain comprehensive records of assessments, classifications, recommendations, approvals, and outcomes.
• Ensure data accuracy, audit readiness, and accountability throughout the program lifecycle.
• Support continuous improvement of tracking and reporting processes.

Qualifications Required Qualifications

• Bachelor's Degree in Business Administration, Information Technology, Computer Science, or a related field.
• Strong understanding of IT business processes and information security principles.
• Proven ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Strong stakeholder management and relationship-building capabilities.
• Highly organized with exceptional attention to detail.
• Ability to analyze and synthesize information from multiple reports and systems.
• Proficiency in Microsoft Excel, PowerPoint, and other standard business productivity tools.

Preferred Qualifications

• 3-5 years of experience in Business Analysis, IT Asset Management, IT Operations, or a related field.
• Familiarity with PC hardware models and Windows operating systems.
• Experience working with asset inventory, device management, or configuration management systems.
• Experience coordinating cross-functional projects and stakeholder engagement activities.
• Knowledge of IT asset lifecycle management processes.

Preferred Skills

• Business Analysis
• Stakeholder Management
• IT Asset Management
• Inventory Management
• Data Analysis & Reporting
• Process Documentation
• Project Coordination
• Microsoft Excel
• Information Security Awareness

Job Type: Contract

Pay: RM7,000.00 - RM10,000.00 per month

Application Question(s):

• Customer prefers Malaysians for this position, are you a Local?

Experience:

• Microsoft Power Platform: 1 year (Required)
• Business analysis: 1 year (Required)
• Stakeholder management: 2 years (Required)
• IT Asset Management / Asset Lifecycle Processes: 2 years (Required)

Work Location: On the road