Business Analyst u2013 Post Sales

Job Summary

Position title: Business Analyst Post Sales

Experience: 2.5 to 3+ Years

Location: Jaipur

Notice period: 15 days - Immediate joiner

Skill set: Business Analyst, Post Sales, end-to-end client handling, requirement management, client escalations, BRDs, FRDs, user stories, meeting notes, and process flows, Project Coordination, problem-solving abilities

Healthcare IT / Healthcare Software

Job Type: Full time

Key Responsibilities

• Manage client communication, meetings, follow-ups, and relationships.
• Handle client escalations and drive issues through to resolution.
• Conduct requirement-gathering sessions and document business requirements.
• Prepare BRDs, FRDs, user stories, meeting notes, and process flows.
• Own client deliverables, timelines, and commitments.
• Coordinate with Development, QA, UI/UX, Design, and Project Management teams.
• Bridge communication between clients and internal technical teams.
• Proactively identify risks, gaps, dependencies, and potential issues.
• Manage multiple clients, priorities, and deliverables independently.

Requirements

• 2+ years of experience in Business Analysis, Client Handling, Post-Sales, Project Coordination, or a similar role.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, coordination, and documentation skills.
• Good understanding of SDLC.
• Strong ownership, accountability, and decision-making abilities.
• Ability to handle challenging client situations professionally and work with minimal supervision.

Preferred

• Healthcare IT / Healthcare Software experience.
• Experience with international/US-based clients.
• Knowledge of EMR/EHR, medical billing, telemedicine, or related healthcare technologies.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.