Business Application Specialist

About Us Imithea Medical Group is one of Greece's leading private secondary healthcare providers, with a nationwide network of hospitals and clinics and a team of more than 2,500 professionals dedicated to delivering high-quality healthcare services.

The Group operates six private General Clinics, a Physical Rehabilitation Center, and a Medically Assisted Reproduction Unit, serving key locations across Greece including Athens, Thessaloniki, Kozani, and Rhodes.

At the heart of our network stands Henry Dunant Hospital Center in Athens, the largest private hospital in Greece and proudly accredited with the Gold Seal of Approval from Joint Commission International (JCI).

As we continue to grow and invest in technology and innovation, we are looking for a talented professional to join our team at our Headquarters in Athens.

Group IT Business Application Specialist The role is Office based and reports to ΙΤ Infrastructure Head

Main Responsibilities

• Provide 1st and 2nd level support for the Group's core/central business applications and assist end users in their daily operations

• Ensure the smooth operation and optimal performance of key IT business systems, including SAP, HIS, LIS/RIS, BI reporting platforms, and PACS

• Manage and resolve application-related incidents and tickets, performing required configurations and providing technical guidance to business users

• Collaborate with local IT teams (internal and outsourced) across Group sites to support application issues and project implementations

• Coordinate with external IT consultants, developers, and engineers when needed to resolve technical issues and align systems with business requirements

• Identify and propose improvements to business applications to enhance efficiency and address operational needs

• Participate in the design, coordination, and delivery of group-wide IT application projects, including:

• Gathering and analyzing business requirements

• Documenting technical specifications

• Supporting implementation and customization

• Monitoring deliverables and timelines

• Supporting user testing and go-live processes

• Creating user documentation and manuals

Requirements Required Qualifications

• Degree in Information Technology, Computer Science / Engineering, or a related field
• Minimum 2 years of experience in a similar role
• Strong SQL knowledge and hands-on experience (queries, coding, database handling)

Desired Qualifications

• Experience within the Healthcare Services sector (primary or secondary healthcare)
• Familiarity with ERP, HIS, RIS, PACS, and BI platforms
• Knowledge of Microsoft Power BI and reporting tools
• Familiarity with the Microsoft 365 ecosystem

Benefits We offer

• A collaborative and dynamic work environment
• The opportunity to work with a leading healthcare organization in Greece
• A supportive and inclusive company culture
• Employee Healthcare Discount Policy for hospitalization and diagnostic tests across Group facilities
• Partner Supermarket Discount Card for employees