Business Associate

Role Purpose

The Business Associate is the entry point of QMet's revenue pipeline. This role generates and qualifies leads across QMet's four service lines — Cybersecurity Consultancy, Security Integration, Digital Transformation Consulting, and the Training Academy — across all seven country markets: Saudi Arabia, Bahrain, Oman, UAE, Singapore, USA, and Europe.

The role sits within the India-based Shared Service Center's Business Enablement pillar and works in close coordination with the front-office Business Development / BDR teams in each country, to whom it hands over qualified, warm leads for conversion. This is a lead-generation role: it does not carry account-management, proposal, or pricing responsibility.

Key Responsibilities

1. Market Research & List Building

• Build and maintain segmented target account and contact lists by industry, geography, and service line
• Map key decision-makers within target accounts
• Maintain and continuously update lead data in the Odoo CRM

2. Outreach Execution

• Conduct outbound VoIP calls, email campaigns, and LinkedIn/WhatsApp outreach sequences
• Follow structured outreach cadences and approved messaging
• Track and report response and engagement rates

3. Lead Qualification

• Conduct initial discovery calls to assess interest, need, and fit
• Apply baseline qualification criteria, aligned to QMet's BANT/MEDDIC framework, before handover
• Capture accurate, complete qualification notes for the receiving front-office team

4. Warm-Lead Handover

• Schedule discovery/opportunity meetings between qualified leads and the relevant country's front-office Business Development team
• Ensure a clean handover with full context transferred — no lead is passed over cold

5. CRM Data Hygiene & Reporting

• Log all activity, lead status, and outcomes accurately and promptly in Odoo
• Maintain weekly/monthly outreach and conversion dashboards for the Business Enablement Team Lead

6. Cross-Team Collaboration

• Coordinate with country front-office teams to close the feedback loop on lead quality
• Escalate recurring objections or market intelligence to the Business Enablement Team Lead

Explicitly Out of Scope

To keep this role focused and avoid overlap with front-office Business Development, this position does not include:

• Direct account management of existing clients
• Client-site travel — the role is India-based and remote-facing

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field
• 0–2 years of experience; early-career profile, fresh graduates encouraged to apply
• Prior exposure to B2B outreach, tele calling, or lead generation is an advantage (internship or academic project experience is acceptable)
• Indicative age range: 22–26 years

Skills & Competencies

• Strong verbal and written English communication; Arabic ability is an advantage given the Gulf-market focus
• Comfortable with sustained outbound/VoIP calling
• Working familiarity with LinkedIn Sales Navigator, email sequencing tools, and CRM systems (Odoo experience a plus)
• Strong research and data-organization skills
• Resilience and consistency — this is a high-activity, high-rejection-tolerance role
• Detail-oriented, with disciplined CRM and data-hygiene habits

Key Performance Indicators

• Number of qualified leads generated per month
• Lead-to-meeting conversion rate
• CRM data completeness and timeliness
• Number of clean handovers to front-office teams, as confirmed by front-office feedback

Working Arrangement

Because this role supports seven international markets, some flexibility in working hours may be required to align with client time zones — particularly the Gulf, Europe, and US markets.

Career Path

Growth path toward Business Enablement Team Lead as the pillar scales, or lateral movement into a front-office Business Development role after demonstrated outreach and qualification performance.

Pay: From ₹15,000.00 per month

Work Location: In person