Business Associate

About Us

Frost Building Systems is a leading insulated-metal-panel and architectural cladding contractor based in Brantford, Ontario. We design, supply, install and service building envelope systems for cold storage, food processing, industrial and commercial facilities, with roughly sixty active projects at any given time. We are a growing, family-owned business with an in-house drafting team, a service division, construction division and a metal-fabrication operation.

The Opportunity

We are hiring a Business Associate to work directly with our President — an ideal first role for a recent university or college graduate who wants to see how a whole business actually runs.

You will sit at the centre of the company and help it grow: improving how we work, measuring how we are doing, and getting our name in front of more customers. You will work on our systems, our numbers and our marketing alongside the President and senior managers. Few roles offer this much exposure, this early, to how decisions get made at the top of a company.

This role is a starting point. As you learn the business, there is room to grow into other parts of the company — account management, project management or another area that suits your strengths.

What You'll Do and Learn

Systems and process improvement

· ERP and process improvement: map how work flows today, test changes, document the new way of working and help the team adopt it

· Work with our IT provider and software vendors on system projects, licences and access

Reporting and KPIs

· Prepare monthly management reports and department-specific reporting for sales, operations, service and finance

· Set up ways to track KPIs for management and the wider team, and keep the underlying data clean and current

· Turn the numbers into short, clear summaries that help us make decisions

Marketing and growth

· Assist with marketing activities: website and social media updates, project case studies and sales materials

· Plan and run our presence at tradeshows, conferences and industry events — booking, logistics, materials and follow-up

· Schedule and organize networking and travel

· Support growth projects such as expansion into new markets: research, information gathering, checklists and timelines

Keeping things moving

· Keep the President's calendar and meetings organized; prepare agendas and track action items through to completion

· Track commitments across the management team and flag anything going stale

What You Bring

Required

· A university degree or college diploma (business, commerce, information systems or a related field is a natural fit, but we care more about the person than the program)

· Strong organization and follow-through — you keep several projects moving and nothing slips past its date

· Comfort with numbers and strong Excel skills — you like turning data into something useful

· Clear writing — reports, summaries and marketing copy that people actually read

· The confidence to follow up with people senior to you, politely and persistently, and the discretion to handle information that isn't yours to share

· Solid Microsoft 365 skills and the ability to learn new systems quickly

An asset (not expected — we will teach you)

· Co-op, internship or part-time experience in operations, business analysis, marketing or IT

· Experience using LLMs in a business environment

· Familiarity with an ERP (Business Central) or a CRM

· Interest in construction, manufacturing or skilled trades

What We Offer

· $45,000 – $55,000 salary, commensurate with education and experience

· Comprehensive benefits package and participation in the company bonus program

· A seat beside ownership: direct, daily mentorship from the President of a growing company

· Broad exposure — operations, finance, sales, marketing, IT and corporate growth

· Modern tools, including AI systems used throughout our daily work

· Room to grow: the chance to build toward account management, project management or another role that fits your strengths

Pay: $45,000.00-$55,000.00 per year

Benefits:

• Company events
• Dental care
• On-site parking
• Vision care

Application question(s):

• Tell us about a time that you made something work better - a process, a system, a project or an event.

Work Location: In person