Business Consultant

About Us

Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.

Chevron has been present in Australia for over 70 years. Chevron Australia Downstream, an Australian subsidiary of the Chevron Corporation, delivers quality fuel and lubricant products and services, including via its national network of Caltex service stations. Caltex customers receive a warm and friendly service and take advantage of the specially formulated fuel system-cleaning ingredient Techron®, available in all grades of fuel at the Caltex service stations.

Chevron Australia Downstream also owns and operates three product import terminals. We deliver products and services to a range of industries including mining, resources, agriculture, transport, marine and aviation. We offer services such as bulk fuel supply, oils and lubricants, fuel equipment solutions, customised fleet fuel card solutions and expert advice on fuel management and health and safety.

At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow.

About the Role

Grow lubricants volume and profitable margin in Australia through business development and strong accounts management with existing distributors.

The position will be based in either Brisbane OR Melbourne.

Responsibilities include, but are not limited to, the following:

1. Accounts Relationship Management

• Serve as the main point of contact for assigned accounts
• Build and maintain long-term, trust-based relationships
• Understand distributors & customers business needs, objectives, and challenges

2. Account Strategy & Planning

• Develop and execute account plans aligned to distributors and company goals
• Analyze data and performance to identify growth opportunities
• Forecast sales and track account performance KPIs
• Conduct regular performance reviews to ensure achievement of targets & KPIs

3. Business Growth & Margin Management

• Identify upselling and cross-selling opportunities within existing accounts
• Support contract renewals and pricing discussions
• Identify and drive channel and & product portfolio strategies to achieve growth targets & profitability
• Business development as required to achieve overall volume and margin KPIs

4. Cross-Functional Coordination & Collaboration

• Collaborate with sales, marketing, customer service, supply chain, and technical teams
• Ensure timely delivery of products/services to meet distributors expectations
• Act as a bridge between internal teams and customers

5. Issue Resolution & Service Excellence

• Handle distributors and customer issues, complaints, and escalations
• Ensure problems are resolved quickly and effectively
• Maintain high service standards and customer experience

6. Reporting & Insights

• Regular account performance reports
• Present updates to internal and external stakeholders
• Provide market insights, competitor activities, and customer feedback

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, skills and experience:

• Bachelor's degree in Business, Marketing, Management, or a related discipline preferred.
• At least 10 years of relevant experience in Account Management or Business Development roles. Experience in the lubricants industry is highly preferred, while exposure to the automotive, industrial, or chemical sectors is advantageous.
• Strong business acumen with the ability to analyze sales trends, financial performance, market conditions, and industry developments to identify opportunities and drive profitability within the assigned zone.
• Excellent analytical and problem-solving skills, with the ability to simplify complex issues and translate insights into actionable business solutions.
• Proven ability to build and maintain effective relationships with internal and external stakeholders, fostering collaboration and achieving business objectives.
• Self-motivated and capable of working independently with remote supervision
• Excellent communication and influential skills
• Strong organizational and prioritization skills, with the ability to manage multiple initiatives and deliver results
• Proficiency in data analysis and reporting tools, including Microsoft Excel, Power BI, or similar business intelligence platforms.

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.

Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.