Business Consultant – Digital Programs

Role Purpose

The role is responsible for supporting the planning, delivery, and optimization of large-scale digital initiatives for the Emirate of Dubai. This includes leading complex digital projects, providing end-to-end business analysis services, and delivering ad-hoc consulting activities such as market research, benchmarking, and product alignment to support informed decision-making and strategic outcomes.

Key Responsibilities

Project Management

• Lead and manage large, strategic, and cross-functional digital initiatives across government entities and delivery partners.
• Plan, execute, monitor, and control projects related to digital services, systems, and applications.
• Coordinate with internal teams, government stakeholders, and vendors to ensure alignment on scope, timelines, and deliverables.
• Manage project risks, issues, dependencies, change requests, and mitigation plans.
• Prepare and maintain project plans, status reports, dashboards, and executive-level updates.
• Ensure adherence to governance frameworks, policies, quality standards, and best practices throughout the project lifecycle.

Business Analysis and Requirements Engineering

• Conduct business analysis for complex digital programs to identify business needs, gaps, and opportunities.
• Lead requirements engineering activities, including elicitation, analysis, documentation, validation, and approval processes.
• Develop and maintain Business Requirements Documents (BRDs) and supporting artifacts in line with established standards.
• Collaborate with technical and solution teams to translate business requirements into functional and non-functional specifications.
• Plan, coordinate, and support User Acceptance Testing (UAT) activities, including test scenarios, execution, defect management, and business sign-off.
• Act as a key interface between business stakeholders and technical teams to ensure clarity, traceability, and alignment of requirements.

Consulting and Strategic Support

• Perform ad-hoc consulting activities to support strategic planning, operational improvements, and digital transformation initiatives.
• Conduct market research, industry analysis, and benchmarking studies to assess trends, best practices, and comparable digital solutions.
• Support product and project alignment, ensuring consistency between digital products, ongoing projects, and strategic objectives.
• Contribute to product roadmap development and planning, including prioritization of initiatives, dependency mapping, and phased delivery planning.
• Provide analytical insights, recommendations, and briefing materials to support leadership decision-making.
• Support cross-functional initiatives that require rapid analysis, structured problem-solving, and stakeholder coordination.

Experience Requirements

• 6 - 9 years of professional experience in business consulting, digital transformation, project management, or business analysis roles.
• Proven experience managing large-scale, complex, and cross-functional digital projects, preferably within government, semi-government, or regulated environments.
• Strong hands-on experience in business analysis and requirements engineering for digital systems and applications.
• Experience performing strategic consulting activities such as market research, benchmarking, and roadmap development.
• Proven ability to work with and support senior stakeholders, collaborating across business, technical, and leadership teams.

Education Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.
• Relevant professional certifications preferred, such as:
• Project Management (e.g. PMP, PRINCE2)
• Business Analysis (e.g. CBAP, PMI-PBA)
• Agile or Digital Transformation certifications

Skills: Project Management , Business Analysis , Digital Transformation