Business Coordinator

COMPETENCY REQUIREMENTS

• Ability to work accurately with strong attention to detail, particularly in invoice pricing and order documentation.
• Good coordination and communication skills in liaising with sales teams, customers, and transport/logistics personnel.
• Able to prioritise tasks and manage multiple assignments within deadlines.
• Responsible, organised, and able to maintain systematic filing and documentation records.
• Ability to work independently while maintaining effective teamwork with internal departments.
• Strong sense of accountability in ensuring smooth order processing and invoicing activities.

EDUCATION

• Minimum SPM, Diploma, or equivalent qualification in Business Administration, Customer Service, Logistics, Accounting, or related field.

SKILL

• Proficient in Microsoft Office applications, particularly Microsoft Excel and Word.
• Good administrative and documentation management skills.
• Basic understanding of invoicing, purchase orders, and sales coordination processes.
• Good verbal and written communication skills.
• Familiarity with ERP or accounting systems (AutoCount) will be an added advantage.

EXPERIENCE

• Minimum 1–2 years of working experience in customer service, sales coordination, administration, or related field is preferred.

RESPONSIBILITY & AUTHORITY

• Verify and ensure invoice prices are accurate and consistent with approved quotations, purchase orders, and company pricing.
• Prepare, issue, and process invoices in a timely and accurate manner.
• Liaise with the sales team to coordinate customer orders and delivery arrangements.
• Coordinate with transporters/logistics personnel to arrange deliveries and ensure timely fulfilment of orders.
• Ensure all Purchase Orders (POs) are properly received, recorded, and systematically filed.
• Maintain proper records and documentation related to orders, invoices, and delivery matters.
• Follow up on pending orders, delivery schedules, and invoicing discrepancies where necessary.
• Attend to internal and external enquiries relating to orders, invoices, and deliveries.
• Carry out any other duties and responsibilities assigned by Management from time to time.