Business Coordinator

The Business Coordinator serves as the primary point of contact for employees, visitors, customers, vendors, and incoming communications while supporting the day-to-day operations of a fast-paced production facility. This role goes beyond traditional front desk responsibilities by actively identifying, coordinating, and helping resolve issues that arise throughout the facility. This is a high volume, fast-paced position.

· Serve as the primary front desk contact for phone calls, visitors, employees, vendors, and general inquiries

· Monitor and respond to issues that arise throughout the production facility, escalate concerns to the appropriate personnel when necessary

· Coordinate responses to time-sensitive situations within the facility

· Assist with coordinating vendors, deliverers, contractors, and service providers.

· Provide administrative and operational support to facility leadership as needed

· Perform general office and administrative duties

· Learn and effectively utilize Dubow Systems

· Perform other duties and responsibilities as assigned.

Job Requirements:

· Familiarity with Microsoft Office products including Word, Excel, and Outlook

· Comfortability with technical details and questions

· Exceptional customer service skills both in person and via phone/email

· Willingness to go above and beyond to find answers to questions

· Time management skills required

· Organizational skills required

· Problem-solving and root cause analysis skills required

· Ability to work extended hours- both weekends and evenings as needed

AA/EEO/Vet/Military