Business Development Account Manager

Join a company that genuinely values its people!

Granite Technology Solutions, headquartered in Montana, has locations in Bozeman, Missoula, Kalispell, and Helena. Established in 2003, we proudly employ over forty-five individuals and serve an extensive customer base of approximately 1,200 businesses across Montana and the surrounding areas.

As a full-service technology company, we specialize in information technology systems and networks, low-voltage structured cabling and fiber optics, phone systems, surveillance camera systems, and door access systems.

Currently, we are seeking a relationship-driven New Business Development Manager who enjoys building real connections, solving meaningful business problems, and helping organizations make smart technology decisions. This role is focused on developing new business, building trusted relationships with strong-fit prospects, and guiding opportunities from the first conversation through a successful handoff and early implementation. We are looking for someone who listens first, asks great questions, works well across teams, and takes ownership of the entire sales journey.

Compensation Package

• Base Salary: $50,000 - $65,000 + Commission – Total Comp $100K to $130K +
• Room for promotion and growth within the company
• Full benefit package – medical, dental, vision, life insurance, AD&D, and employee assistance program
• Company matched retirement plans
• PTO, paid holidays, and Adventure Days (aka Floating Holidays)
• Flexible work/life balance

Essential Duties:

• Proactively prospect, qualify, and close new customers within the assigned territory.
• Drive consistent outbound sales activity including cold calling, email outreach, networking, referrals, and event follow-up.
• Build, manage, and maintain a healthy sales pipeline with a strong emphasis on new customer acquisition.
• Meet or exceed weekly activity metrics and monthly and quarterly revenue goals.
• Proactively participate in 100% of the needed documentation, project meetings, internal hand-off meetings, internal kickoff meetings, customer kick-off meetings, deal review meetings, package review meetings, onsite sales discovery meetings, and onsite technical assessment meetings.
• Partner with the Marketing team to support campaigns, follow up on inbound and outbound leads, and execute go-to-market initiatives.
• Leverage marketing-generated campaigns, events, and content to drive pipeline growth.
• Actively participate in networking groups, industry events, trade shows, and community functions.
• Attend and support Granite-hosted events, customer events, and partner events as needed.
• Serve as a trusted advisor and primary sales contact for prospects and customers.
• Accurately document all sales activity, opportunities, and communications in HubSpot and ConnectWise.
• Follow Granite’s established sales processes, pricing structures, approval workflows, and documentation standards.
• Assist with contract negotiations including scope, pricing, renewals, and service agreements.
• Represent Granite professionally and consistently in all customer-facing interactions.

Other Duties:

• Performs other IT or Voice-related sales tasks and projects as requested by management.
• Participate in sales meetings, pipeline reviews, forecasting, and strategic planning sessions.
• Teamwork is essential to this role as it closely intersects with Marketing, Technical Account Management, Service, Project and Operations Teams. This position requires the ability to work effectively across departments while maintaining accountability for individual sales performance.

Knowledge, Skills, and Abilities:

• Must be able to achieve outstanding customer satisfaction.
• Must have strong communication, negotiation, and presentation skills.
• Must demonstrate a strong new-business and outbound sales mindset.
• Must be self-motivated and possess a strong work ethic.
• Must be dependable, reliable, and exhibit a calm, professional demeanor.
• Must have strong organizational and time-management skills.
• Must be able to manage multiple opportunities and priorities simultaneously.
• Must be able to work under pressure and meet deadlines.
• Must be comfortable working in a performance-driven, goal-oriented environment.
• Must be able to travel to networking events, sales meetings, and customer locations within the assigned territory.
• Must pay attention to details, be organized, proactive and have awareness of a deal all the way through completion.

Experience/Education:

• Prior sales and account management experience required.
• 3–5+ years of outbound or new business sales experience preferred.
• Experience selling Managed Services, IT, Telecommunications, or recurring revenue solutions strongly preferred.
• Experience using HubSpot, ConnectWise, and Microsoft Office preferred.
• Familiarity with MSP environments and long-term client relationship models is a plus.

Physical Environment:

• Work is performed in a remote, in-office, or hybrid setting depending on location.
• Must reside within the assigned territory.
• Travel within the assigned territory is required.
• Ability to lift and carry up to 20 pounds.
• Work involves regular movement, computer use, and interaction at customer sites and events.

Compensation Package

• Base Salary: $50,000 - $65,000 + Commission – Total Comp $100K to $130K +
• Room for promotion and growth within the company
• Full benefit package – medical, dental, vision, life insurance, AD&D, and employee assistance program
• Company matched retirement plans
• PTO, paid holidays, and Adventure Days (aka Floating Holidays)
• Flexible work/life balance

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Experience:

• Sales or Account Management: 3 years (Required)
• Customer service: 5 years (Required)
• IT Sales or Managed Service: 3 years (Preferred)
• Phone System Sales: 3 years (Preferred)

Location:

• Missoula, MT 59801 (Required)

Ability to Commute:

• Missoula, MT 59801 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person