Business Development Admin

Job Summary

The Business Development Admin provides administrative and sales support to the Business Development team by assisting in lead generation, client follow-ups, meeting coordination, and property activation. This role helps improve the team's efficiency by managing inbound inquiries, re-engaging existing leads, coordinating with property owners, and ensuring all activation requirements are completed in a timely manner.

Key Responsibilities

Lead Generation & Follow-up

• Handle and qualify inbound website inquiries, ensuring timely responses and proper lead endorsement.
• Conduct outbound calls for win-back campaigns to re-engage previous prospects and property owners.
• Contact project switch leads and other existing lead databases to generate new business opportunities.
• Assist Business Development Managers by following up on prospects who have not yet confirmed meeting schedules.
• Perform outbound prospecting for a limited number of assigned accounts to support each Business Development Manager and maintain a healthy sales pipeline.

Meeting Coordination

• Follow up with prospective property owners to schedule meetings for the Business Development team.
• Coordinate meeting schedules and ensure all necessary information is communicated to both the Business Development Manager and the client.

Property Activation Support

• Assist the Business Development team during the property activation process.
• Compile and organize all required onboarding and activation documents.
• Follow up with property owners regarding missing documents and requirements to avoid activation delays.
• Coordinate with internal teams to ensure smooth and timely property activation.

Administrative Support

• Maintain accurate and updated records of leads, client interactions, and activation progress in the designated tracking system.
• Prepare reports and updates on lead follow-ups, meeting schedules, and activation status.
• Perform other administrative tasks that support the Business Development team's overall productivity.

Key Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, Communications, or any related field.
• Open to fresh graduates or candidates with up to 1–2 years of experience in sales support, lead generation, customer service, or administrative roles
• Basic knowledge or familiarity with CRM tools, lead tracking, and Google Workspace / MS Office (Excel, Word, PowerPoint).
• Strong verbal and written communication skills with a comfortable, professional phone presence for outbound follow-ups.
• High attention to detail and strong organizational skills for managing onboarding documents and activity updates.
• Self-motivated, eager to learn, and able to collaborate effectively with internal business development teams.