Business Development Advisor

Business Development Advisor

We are looking for a motivated and versatile Business Development Advisor to join our growing team.

Our company provides business solutions and technology services to Martial Arts Schools and Fitness Businesses across the United States. We help our clients operate more efficiently, improve customer engagement, increase enrollment and retention, and grow their businesses through a combination of software, billing services, websites, digital marketing, consulting, and AI-powered solutions.

This is a dynamic role that combines elements of customer support, software training, business development, sales, client success, and technology. The exact balance of responsibilities may vary based on each team member’s strengths, experience, and career goals.

About the Role

As a Business Development Advisor, you will work directly with both existing and prospective clients to help them get the most value from our products and services.

You may assist clients with software usage, provide training, help troubleshoot operational questions, test new features, support implementation, and communicate client feedback to our internal teams.

You will also have opportunities to speak with prospective customers, understand their business needs, introduce appropriate services, and help guide them through the sales process.

This is not a traditional one-dimensional customer service position. We are looking for someone who enjoys learning, communicating, problem-solving, and taking ownership of client relationships.

Key Responsibilities

• Support clients with software, systems, and service-related questions
• Provide product demonstrations, onboarding, and training for new and existing clients
• Assist with testing new software features and system updates
• Gather client feedback and communicate needs to internal development and operations teams
• Help clients identify solutions that improve day-to-day business operations
• Communicate with clients through phone, email, video meetings, and other support channels
• Respond to inquiries from prospective customers
• Introduce and explain company services and solutions
• Identify business needs and recommend appropriate products or services
• Assist with sales and business development opportunities
• Build and maintain strong long-term client relationships
• Collaborate with customer support, sales, marketing, software development, and management teams

Flexible Role Based on Your Strengths

We understand that every team member has different strengths.

Depending on your experience and abilities, your role may place greater emphasis on areas such as:

• Customer Success & Client Management
• Sales & Business Development
• Software Support & Training
• Product Testing & Client Feedback
• Marketing & Business Consulting
• AI Tools & Business Automation

We believe in developing people based on what they do best while also giving them opportunities to expand their skills and responsibilities.

Qualifications

• Strong verbal and written communication skills
• Professional and positive approach to client communication
• Comfortable learning new software, systems, and technology
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Comfortable communicating by phone, email, and video meetings
• Organized and able to manage multiple priorities
• Willingness to learn and adapt in a fast-changing environment
• General proficiency with computers and online business tools

Preferred Experience

Experience in any of the following areas is helpful, but not required:

• Customer Service or Customer Success
• Sales or Business Development
• SaaS, CRM, or software-related environments
• Software training or onboarding
• Account Management
• Digital Marketing
• Business Consulting
• Martial Arts, Fitness, or Membership-Based Businesses

We do not expect candidates to have experience in every area. We place significant value on communication skills, adaptability, responsibility, and a willingness to learn.

Compensation

This position offers a competitive base salary plus commission and performance-based incentives.

Team members involved in sales and business development have the opportunity to earn additional commission based on performance.

The compensation structure is designed to reward initiative, strong performance, and contribution to company growth.

Your responsibilities and earning opportunities may expand as your role develops within the company.

Benefits

We offer a competitive benefits package that includes:

• Base Salary
• Commission & Performance Incentives
• Paid Holidays
• Paid Sick Days
• Paid Time Off (PTO)
• Health Insurance Support
• Professional Training
• Career Growth Opportunities
• Opportunities to work with emerging AI and business technologies

About Our Company

We are a technology-driven company serving Martial Arts Schools and Fitness Businesses throughout the United States.

Our services include business management software, billing services, websites, digital marketing, business consulting, customer engagement tools, and AI-powered business solutions.

Our goal is not simply to provide software. We work closely with our clients to help them generate more leads, increase enrollment, improve member retention, streamline operations, automate repetitive tasks, and build stronger businesses.

AI & Technology Focus

One of our key competitive advantages is our strong focus on Artificial Intelligence and emerging technologies.

We are not simply using off-the-shelf AI tools. We are actively developing and integrating AI-powered capabilities into our products, services, and internal operations.

Our team is exploring and building AI solutions for areas such as:

• Customer support
• Sales
• Marketing
• Business automation
• Data analysis
• Customer engagement
• Employee productivity
• Business intelligence
• Operational efficiency

We continue to invest in AI development and are working toward integrating intelligent automation and AI-assisted workflows throughout our platform and services.

For someone interested in AI, software, technology, business development, and the future of business automation, this position provides an opportunity to gain hands-on experience in a rapidly evolving environment.

Why Join Us?

This is an opportunity to do more than perform a narrow set of repetitive tasks.

You will have the chance to work across multiple areas of the business, communicate directly with clients, learn new technologies, participate in product development feedback, and contribute ideas that can influence how our company and services evolve.

We encourage team members to identify problems, suggest improvements, experiment with new technologies, and take ownership of their work.

As the company continues to grow, strong performers will have opportunities to expand their responsibilities, develop specialized expertise, and take on larger roles within the organization.

We are looking for people who enjoy learning, solving problems, working with technology, and helping businesses succeed.

If you are interested in building your career in a company that combines business development, software, customer success, digital marketing, and Artificial Intelligence, we would like to hear from you.

Pay: $45,000.00 - $50,000.00 per year

Work Location: In person