Business Development & Client Servicing Manager

Job highlights

• . Identify sales leads,pitch services to new clients and maintain a good working relationship with new contacts
• Excellent communication skills and the ability to anticipate the needs of customers . Should possess strong problem solving skills and the ability to make sound judgement calls . Superior organizational and time management skills . .

As Client Servicing Manager you need to be self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written verbal communications skills and the ability to balance multiple priorities. A "can do" attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.

As a business development manager, youll need to identify new business opportunities - including new markets, growth areas, trends, customers, products and services and seek out the appropriate contact in an organization and also generate leads and cold call prospective customers

Responsibilities

• Manage budgets, timelines and client expectations.

• Anticipate and make recommendations for client needs.

• Be exceptionally responsive to all client requests.

• Understanding the client s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.

• Create proposals for existing clients to improve their business utilizing company services.

• Identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts.

• Coordinate projects by communicating effectively with client production team to follow all steps to ensure project stays on track.

• Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share constantly learn new technology.

• Writing, blogging and proofreading ability

• Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.

• Quality assurance including proof reading and ensuring that all work presented to our clients meets their specifications and brand mandates

Requirements

• 3+ years of prior experience in customer facing roles.

• Excellent communication skills and the ability to anticipate the needs of customers

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organizational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience.