Business Development and Operations Executive

Dr Ashok's Ayurveda Clinic
Location: Edgbaston, Birmingham, UK
Job Type: Full-Time
Department: Business Development & Clinic Operations
Salary: Competitive, dependent on experience, £35,000-43,000 p.a.

About Us

Dr Ashok's Ayurveda Clinic is an established integrative healthcare and wellness clinic based in Birmingham, combining traditional Ayurvedic principles with modern preventive healthcare services.

Our services include Ayurvedic consultations, personalised wellness programmes, specialist clinics, health screening, nutritional guidance and natural health products.

As we continue to expand our healthcare services, corporate partnerships and commercial activities, we are seeking a motivated, commercially minded and highly organised Business Development & Operations Executive to join our growing team.

The Role

This is an exciting opportunity for an ambitious business professional to contribute directly to the growth and development of a healthcare and wellness organisation.

The successful candidate will be responsible for identifying new business opportunities, developing client relationships, supporting marketing and sales initiatives, coordinating daily business operations and helping expand our presence in the UK and international markets.

The role requires a combination of commercial awareness, excellent interpersonal skills, organisational ability and an entrepreneurial mindset.

Key Responsibilities

Business Development & Growth

• Identify and develop new business opportunities across healthcare, wellness, preventive health screening and natural health products.
• Conduct market research, competitor analysis and customer trend assessments.
• Develop and implement strategies to attract new clients, increase patient engagement and support business revenue growth.
• Explore opportunities for corporate wellness partnerships, B2B collaborations and referral networks.
• Support the development of new services, commercial initiatives and market expansion plans.

Client Relationship Management

• Build and maintain professional relationships with clients, corporate partners, healthcare professionals and external stakeholders.
• Support client acquisition, retention and relationship development.
• Maintain accurate customer records, follow-up systems and CRM databases.
• Handle business enquiries professionally and support a positive client experience.
• Identify opportunities to improve customer satisfaction and service delivery.

Marketing & Commercial Development

• Support digital marketing, promotional campaigns and brand development.
• Assist with the commercial promotion of health screening packages, specialist clinics and wellness programmes.
• Identify opportunities through networking, community engagement and business events.
• Coordinate promotional materials, presentations and business proposals.
• Monitor marketing performance and recommend improvements.

Business Operations & Administration

• Support efficient day-to-day clinic administration and commercial operations.
• Coordinate meetings, schedules, business correspondence and internal communications.
• Prepare business reports, presentations, market research summaries and performance updates.
• Liaise with different departments to ensure smooth workflow and effective service delivery.
• Assist management with operational planning and business improvement projects.

Team Coordination & Development

• Work collaboratively with clinic management, practitioners and administrative staff.
• Support staff training, mentoring and knowledge sharing.
• Help establish effective administrative procedures and customer service standards.
• Demonstrate initiative in identifying operational challenges and implementing practical solutions.

Essential Skills & Experience

We are looking for a candidate who can demonstrate:

• Experience in business development, client relationship management, sales support or commercial operations.
• Strong understanding of lead generation, customer acquisition and business growth strategies.
• Ability to conduct market research and identify commercial opportunities.
• Excellent communication, presentation, negotiation and networking skills.
• Strong administrative, organisational and time-management abilities.
• Experience coordinating activities across teams and departments.
• Confidence using Microsoft Office, CRM systems and digital business tools.
• Excellent written and spoken English, Spoken Punjabi, Gujrati and Urdu.
• Ability to work independently, manage competing priorities and contribute to a growing business.

Qualifications

• Bachelor's degree in Business, Commerce, Management, Marketing or a related discipline.
• A postgraduate qualification such as an MSc in Enterprise Management, Entrepreneurship, International Business or Business Administration is highly desirable.
• Relevant experience in business development, administration or commercial management.
• Knowledge of finance, marketing, business analytics, risk management or international trade would be advantageous.

Desirable Attributes

• An entrepreneurial mindset with a proactive, results-oriented approach.
• Experience working in multicultural or international business environments.
• Interest in healthcare, Ayurveda, preventive medicine and the wellness industry.
• Experience supporting business networking, staff mentoring or professional development.
• Understanding of UK business practices and international market opportunities.
• Willingness to learn and adapt within a growing healthcare organisation.

Previous experience in Ayurveda or healthcare is advantageous but not essential, as relevant training will be provided.

Important

Please do not apply if you are looking for part-time work.

This is a full-time position requiring commitment, reliability, and the ability to independently manage clinic operations.

What We Offer

• Opportunity to contribute to the expansion of an established healthcare and wellness brand.
• Exposure to business development, healthcare services, marketing and international commercial opportunities.
• A supportive, multicultural and collaborative working environment.
• Professional development and opportunities to take on greater responsibility.
• Direct involvement in business growth projects and strategic initiatives.
• Competitive remuneration based on qualifications and experience.

How to Apply

Interested candidates are invited to submit their updated CV and a short covering letter outlining their relevant experience and interest in the position.

Dr Ashok's Ayurveda Clinic
14 Frederick Road, Edgbaston, Birmingham
Telephone: 0121 455 9494
Website: www.drashokayurveda.co.uk

Join our team and help shape the future of integrative healthcare and wellness.

If you enjoy working independently and taking ownership of your work, we would love to hear from you.

Applicant Questions

Please answer the following questions when applying:

• Do you have a Bachelors and Masters degree in Business management?
• Are you available to work full-time, Monday to Saturday?
• Can you speak fluent English, Hindi, Punjabi, or Urdu?
• Are you able to work independently and manage operations?
• Do you currently have the unrestricted right to work in the UK?
• Are you able to work long-term in the UK without requiring visa sponsorship?
• What is your current notice period?
• Why do you believe you would be a good fit for this role?

Important

Please do not apply if you are looking for part-time work.

This is a full-time position requiring commitment, reliability, and the ability to independently manage market collaborations and operations.

Work Location: In person/ off site depending on market requirements

Pay: £36,000.00-£42,000.00 per year

Benefits:

• Company events
• Employee discount
• Free parking
• On-site parking

Ability to commute/relocate:

• Birmingham B15 1HN: reliably commute or plan to relocate before starting work (preferred)

Education:

• Master's (required)

Language:

• Hindi (required)
• Urdu (required)
• Gujarati (required)
• Punjabi (required)

Work Location: Hybrid remote in Birmingham B15 1HN