Business Development and Operations Manager

We are looking for a results-driven and hands-on Business Development & Operations Manager to help lead the expansion and growth of our business.

This is a key leadership role for someone who wants to be involved in building new branches, developing teams, improving operations, driving sales, and directly contributing to business growth and profitability.

KEY RESPONSIBILITIES

• Identify and evaluate locations for new branches.
• Lead branch setup, construction, renovation, and opening activities.
• Coordinate with suppliers, contractors, and landlords.
• Recruit, train, and build high-performing branch teams.
• Secure permits and ensure regulatory compliance.
• Develop and implement SOPs and operational systems.
• Monitor daily operations and conduct branch visits and audits.
• Develop marketing initiatives and sales growth strategies.
• Monitor sales performance, KPIs, and branch profitability.
• Prepare operational reports and present business updates to management.

QUALIFICATIONS

• Bachelor's Degree in Business, Management, Marketing, Engineering, Entrepreneurship, or related field.
• 3–5 years of experience in operations, retail, restaurant, franchising, or multi-branch management.
• Experience in new branch opening or business expansion is highly preferred.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Highly organized, proactive, and results-driven.
• Knowledge of permits, compliance, project management, or business development is an advantage.
• Proficient in Microsoft Office and Google Workspace.
• Willing to travel frequently.