Business Development (API) - Lead

Key Roles & Responsibilities

1. Business Development Strategy

• Define and drive the business development strategy for API, Intermediates, Peptides, Amino Acids and CDMO services across domestic and international markets.
• Set sales targets for the team and own delivery against overall revenue and growth goals.
• Identify new products, markets and customer segments in line with company capability and capacity.

2. Sales Execution & Pipeline Management

• Lead lead-generation, qualification and conversion of business opportunities across the team.
• Oversee preparation and follow-up of quotations, proposals and techno-commercial discussions.
• Review the sales pipeline regularly and course-correct to keep targets on track.
• Lead key techno-commercial negotiations and closures for strategic accounts.

3. Customer Relationship Management

• Build and own senior-level relationships with existing and new customers.
• Act as the escalation point for customer queries, coordination and issue resolution.
• Ensure high customer satisfaction through timely communication and support.
• Capture customer feedback and route insights into product, quality and service improvements.

4. Market Analysis & Strategy Implementation

• Conduct market research to identify new opportunities, products and regions.
• Track competitor activity, pricing trends and demand-supply scenarios.
• Develop and execute strategic marketing and sales plans.
• Represent the company at exhibitions, conferences and industry networking events.

5. Cross-Functional Coordination

• Coordinate with R&D, Production, QA, QC and Supply Chain teams for project execution.
• Ensure alignment between customer requirements and internal manufacturing capabilities.
• Facilitate smooth technology transfer and support commercialization of new projects.

6. Technical & Market Understanding

• Maintain in-depth understanding of API products, intermediates, peptides and CDMO services.
• Stay current on industry trends, regulatory requirements and competitor activity.
• Understand customer requirements from R&D through commercial stage and align offerings accordingly.

7. Documentation & Compliance

• Ensure accurate records of customer interactions, leads and sales activities across the team.
• Ensure proper documentation of proposals, agreements and customer communications.
• Ensure adherence to company policies, quality standards and regulatory compliance requirements.

8. MIS & Reporting

• Prepare and circulate periodic BD/sales reports pipeline status, conversions, targets vs. achievement and market feedback.
• Provide data-driven inputs to management to support planning and decision-making.

9. Team & Stakeholder Management

• Guide and mentor the business development team; allocate accounts and territories.
• Build team capability in technical selling, negotiation and customer management.
• Promote a proactive, target-driven and customer-focused culture within the team.

10. Problem Solving & Decision Making

• Proactively identify challenges in customer engagement or project execution.
• Coordinate with internal teams to provide timely solutions.
• Take ownership of key issues and drive closure within timelines.

Qualification & Experience

Qualification

• B.Sc. / M.Sc. Chemistry or B.Pharm / M.Pharm.
• MBA / PGDM in Marketing, International Business or Operations preferred.