Business Development Associate

Company: Institute of Skill Mastery LLP
Department: Sales & Business Development
Job Type: Full-Time
Role: Inside Sales Executive – EdTech
Work Mode: In Office
Location: Bangalore
Experience: Minimum 1 Year Preferred

Institute of Skill Mastery LLP is looking for an energetic and result-oriented Inside Sales Executive to join our sales team.

The candidate will be responsible for handling prospective students, understanding their career and learning requirements, explaining our courses, conducting regular follow-ups, converting leads into enrollments, maintaining customer relationships, and ensuring that all lead activities are accurately updated in the CRM.

This is a target-oriented sales role and is ideal for someone who enjoys interacting with people, understands consultative selling, and is motivated by achieving and exceeding sales targets.

Key Responsibilities

1. Lead Management & Sales

2. Follow-Up & Conversion

• Develop a structured follow-up process for new, interested, hot, and old leads.
• Make timely follow-up calls and WhatsApp messages.
• Identify the reason behind delayed decisions and address concerns professionally.
• Re-engage old and inactive leads for relevant course offerings and new batches.
• Track every stage of the sales process from Lead → Contacted → Interested → Follow-up → Negotiation → Enrolled/Lost.
• Achieve daily, weekly, and monthly enrollment targets.

3. CRM Management

4. Student/Client Relationship Management

5. Sales & Business Development

• Work towards achieving assigned monthly revenue and enrollment targets.
• Participate in sales campaigns, promotional activities, webinars, seminars, and other lead-generation initiatives.
• Identify opportunities to cross-sell or upsell relevant courses.
• Maintain awareness of competing courses and market offerings.
• Share customer feedback and common objections with the management team to improve course positioning and sales strategy.

Candidate Profile

We are looking for someone who is:

• Confident and comfortable speaking with prospective customers.
• Strong in verbal and written communication.
• Persuasive without being overly aggressive.
• Comfortable making a high volume of follow-up calls.
• Good at understanding customer needs and recommending appropriate solutions.
• Highly organized and disciplined with CRM updates.
• Target-oriented and motivated by incentives and sales achievements.
• Capable of handling rejection and maintaining a positive attitude.
• Comfortable communicating through WhatsApp, phone calls, email, and CRM systems.
• Willing to learn about technology, professional courses, and the EdTech industry.

Essential:

• Inside sales / telesales experience
• Lead follow-up and conversion
• Customer relationship management
• CRM usage
• Objection handling
• Negotiation skills
• Good communication skills
• Basic knowledge of MS Excel/Google Sheets
• Ability to work with sales targets

What We Offer

• Opportunity to work in a growing EdTech organization
• Performance-based incentives
• Exposure to technology and professional education programs
• Opportunity to develop strong sales and customer relationship skills
• Career growth based on performance
• Supportive and target-driven work environment

Interested candidates can share their updated resume along with:

• Total sales experience
• EdTech/education sales experience, if any
• Current/last drawn salary
• Expected salary
• Notice period
• Monthly sales/enrollment target handled in the previous role

Benefits:

• Unlimited Incentives
• Work Directly with Founders
• Startup Culture
• Opportunity to Own Multiple Tasks

Work Location: Rajajinagar, Bengaluru, Karnataka

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• What is your current in hand fixed salary?
• How soon you can join

Work Location: In person