Business Development Associate

Responsible for the planning, execution, cultivation, and monitoring of account acquisition and penetration of customers in designated segments. Regularly calls current and prospective clients to obtain orders for Kforce services to ensure customer satisfaction. Build solid, profitable relationships with clients through the delivery of exceptional service characterized by mutual respect, understanding, and trust.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engage in client development activities. Activities include but are not limited to: sourcing, initial client qualification, identifying potential end users/decision makers, establishing contact relationships, completing company and department profiles, candidate marketing, identifies cross-selling opportunities, identifies national/third party/vendor on premise opportunities, schedules and conducts new client visits (virtual or by local office).
• Mentor new associates to engage in client development activities.
• Monitor Key Performance Indicators (KPI) of self and team to support high volume of prospect identification.
• Ensure local market alignment with initiatives related to client targeting.
• Call prospective or existing clients to obtain and/or close agreements for services or identify new hiring managers.
• Conduct follow-up activities to ensure customer satisfaction.
• Conduct market research and qualify/classify target accounts within assigned geography. Keep abreast of market dynamics and trends within specific market and region and forecasts client demands.
• Establish client expectations and effectively communicates to appropriate parties. Advise client on staffing solutions. Introduce Account Manager or Recruiter (when applicable) who will be assigned to service account after business relationship has been established.
• Coordinate with Recruiter once a job order need has been identified and obtained.
• Leverage current systems to track and maintain current and prospective clients.
• Determine and implement appropriate marketing techniques for market, industry, and region. (e.g. e-collateral)
• Complete required reporting and paperwork on a timely basis.
• Develop and execute daily plan.