Business Development Associate - WFH

About Organisation

Crown Jewellery is a premium jewellery brand focused on elegant craftsmanship, personalized customer experience, and seamless luxury service. We specialize in curated jewellery collections and customized customer requirements while ensuring excellence from enquiry to delivery.

Role Overview

We are seeking a highly organized, customer-oriented, and sales-driven Jewellery Sales & Client Coordination Executive to manage customer enquiries, coordinate with backend teams, and ensure smooth end-to-end workflow for jewellery orders.
The ideal candidate should be professional, well-spoken, proactive, detail-oriented, and capable of independently handling customer communication while coordinating internally to fulfill client requirements.

Key Responsibilities

1. Customer Sales & Lead Management
2. Website Enquiry Management
3. End-to-End Order Coordination
4. Client Relationship Management
5. Backend Coordination
6. CRM & Data Management

Skills Required

1.Excellent communication skills in English & Tamil
(Hindi/Urdu is an added advantage)
2.Strong sales and persuasion skills
3.Customer relationship handling
4.Professional phone etiquette
5.Basic Excel/Google Sheets knowledge

Work Requirements

1.Laptop/Desktop mandatory
2.Availability during business hours
3.Immediate response capability for customer enquiries
4.Performance-based incentives

Note

1. 8 hours a day/ 6 days a week

2.Freshers can also apply

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: On the road