Business Development

Roles & Responsibilities:

As a Business Development Representative, you will own the complete client acquisition journey identifying prospective merchants, pitching Loadshare, and onboarding them onto the platform until they are fully activated and running deliveries.

Client Acquisition & Prospecting

Identify and visit prospective merchant clients across assigned territories using curated lead lists.

Conduct needs-assessment conversations with merchant owners and decision-makers to understand their current delivery operations and pain points.

Present Loadshare's value proposition clearly and persuasively, tailored to each merchant's specific requirements.

Handle objections professionally and drive the conversation towards a confirmed sign-up.

Onboarding & Activation

Guide newly signed merchants through the complete onboarding journey documentation, app setup, and platform familiarisation.

Train merchants on how to place orders, track deliveries, and access billing and account information.

Support the merchant through their initial deliveries and ensure smooth, successful execution.

Confirm that the merchant is fully activated and operationally comfortable before transitioning them to the ongoing support team.

Data, Reporting & Territory Management

Maintain accurate, structured records of all prospecting and onboarding activity lead source, merchant details, objections, and outcomes.

Share daily field observations and merchant feedback with the operations team to help refine the product and service.

Work within assigned territories to build a consistent pipeline and prioritise high-potential merchant segments.

Follow up with warm leads and re-engage prospects showing renewed interest.

Required Qualification

Prior experience in field sales, business development, or merchant/SME acquisition is an advantage; motivated freshers are welcome to apply.

A background in commerce, business, or operations is preferred.

Proficiency in English, Kannada and Hindi.

Comfortable with on-field, face-to-face client interactions and resilient in the face of rejection.

Strong organisational and documentation habits, with the ability to log activity accurately. Detail-oriented approach to data collection data integrity is valued over inflated reporting.

Mandatory Qualification

Graduate or postgraduate degree in any discipline.

Willingness to spend the majority of the working day in the field, visiting merchant locations.

Own a two-wheeler with a valid driving licence.

Based in, or able to commute daily to, South Bengaluru.

Comfortable working in a startup environment with evolving priorities.

Reliable, punctual, and committed to building a long-term career with the team.