Business Development

Key Responsibilities

• Build and maintain strong relationships with existing international clients to ensure satisfaction and long-term engagement.
• Conduct client meetings (online and in-person), including overseas visits, to support relationship management and account continuity.
• Act as the main point of contact for assigned clients and ensure timely follow-up on requests, feedback, and action items.
• Represent the company professionally at international meetings, networking sessions, and business events.
• Support client retention by understanding client needs, anticipating issues, and coordinating solutions with internal teams.
• Coordinate with technical/support teams to ensure smooth service delivery and a positive client experience.
• Maintain accurate records of client interactions, meeting notes, and follow-up plans (CRM/Excel).
• Serve as a brand ambassador during overseas assignments, upholding the company’s image and reputation.

Requirements

• Fresh graduates are encouraged to apply (SPM/Diploma/Degree in any field, business communication related is preferred).
• Strong interpersonal and communication skills; comfortable engaging with clients in professional and social settings.
• Professional, confident presentation, and good etiquette in client-facing environments.
• Willing and able to travel internationally for business purposes. (Japan, Hong Kong, China and etc)
• Mature, adaptable, and culturally sensitive when working with international clients.
• Strong relationship-building skills, follow-up discipline, and service mindset.
• Interest in network technology sales and willingness to learn cloud services (training will be provided).
• Language: Able to communicate professionally in English and Mandarin.

* Mandarin language proficiency is required as this role involves frequent communication and coordination with China-based clients.

Preferred Background

Candidates with experience in any of the following areas will be an added advantage:

• Flight attendant / cabin crew experience
• Luxury retail / boutique sales / premium counter service
• Hospitality, hotel front office, guest relations, or customer service
• Corporate client servicing or account management
• Business development, sales support, or client relationship roles
• Any role involving high-level customer interaction, grooming standards, professional communication, and service etiquette

Company Benefits

• Competitive Salary Package
• Fixed Overtime Allowance (RM1,000 – RM4,000 per month, subject to position and responsibility)
• Annual Performance Bonus
• Medical Allowance
• EPF, SOCSO & EIS Contributions
• Annual Leave & Medical Leave Entitlement
• Career Growth & Professional Development Opportunities
• Performance Review & Salary Increment Opportunities
• Friendly and Collaborative Working Environment
• Exposure to Regional and International Projects
• Employee Recognition & Reward Programs