Business Development

Business Development Manager (BDM) , Technical Sales Manager, Home Automation Sales

Job description:

To generate qualified leads for home automation solutions and systematically nurture them until conversion by coordinating with sales, design, and project teams.

Key Responsibilities1. Lead Generation

• Generate leads through digital channels (website inquiries, social media, paid ads, portals, WhatsApp, email campaigns).
• Handle incoming enquiries related to curtain automation, blinds, gate automation, shutters, skylights, ELV & smart home solutions.
• Identify potential customers such as homeowners, architects, interior designers, builders, and corporates.
• Maintain accurate lead data in CRM or lead tracking sheets.

2. Lead Qualification

• Understand client requirements: site type, scope, budget range, timelines.
• Classify leads as hot / warm / cold based on readiness and seriousness.
• Filter non-relevant or non-feasible enquiries to save sales time.

3. Lead Nurturing

• Regular follow-ups via calls, WhatsApp, and emails.
• Share product details, brochures, videos, and basic solution explanations.
• Educate clients on automation benefits, use cases, and options.
• Maintain consistent communication until the lead is sales-ready.

4. Sales Coordination

• Assign qualified leads to the sales / project team.
• Schedule site visits, demos, and meetings.
• Track feedback from sales and update lead status accordingly.
• Support sales team with client history and requirement notes.

5. CRM & Reporting

• Update CRM with follow-ups, remarks, and conversion status.
• Prepare daily/weekly reports on:
• Leads generated
• Leads qualified
• Leads converted
• Leads lost (with reasons)
• Monitor lead ageing and escalation of unattended leads.

6. Customer Experience Support

• Act as the first point of contact for customers.
• Ensure professional and prompt response to all enquiries.
• Coordinate with internal teams to avoid delays or miscommunication.

Skills Required

• Strong communication & follow-up skills
• Basic understanding of home automation / ELV systems (or willingness to learn)
• CRM handling and Excel proficiency
• Persuasive and customer-friendly approach
• Time management and multitasking ability

Preferred Background

• Experience in real estate, AV, home automation, interiors, ELV, building solutions, or B2C/B2B sales support
• Freshers with good communication skills can also be considered

Key Performance Indicators (KPIs)

• Number of qualified leads per month
• Follow-up closure ratio
• Lead-to-site-visit conversion
• Lead-to-order conversion support
• Response time to enquiries

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Work Location: Bangalore

Pay: Up to ₹50,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person