Business Development Engineer

High Performance. High Reward. No Passengers.

At BWS, we're building a team of ambitious, customer-focused people who take pride in doing the job properly.

We're not looking for someone who waits for leads to land in their inbox or somebody who is comfortable managing decline rather than driving growth.

We're looking for a commercially driven business developer who enjoys building relationships, uncovering opportunities, winning contracts and being rewarded for the results they deliver.

If you thrive on creating opportunities, growing customer accounts and turning conversations into revenue, this could be the opportunity you've been looking for.

The Opportunity

BWS is a growing group of fire, security and electrical businesses, currently generating approximately £13 million in revenue and targeting growth beyond £30 million through organic expansion and acquisitions.

As our Service Business Development Engineer, you'll play a key role in driving recurring revenue growth across the group by securing maintenance contracts, generating remedial works opportunities and developing long-term customer relationships.

The role is focused on growing service contract revenue across fire, security, electrical and compliance services while identifying opportunities for reactive works, compliance upgrades, small projects and dayworks activity. You'll work closely with customers, engineers, service managers and operational teams to convert opportunities into profitable long-term business.

Commercially focused role where effort, performance and results directly influence your success.

What You'll Do

• Identify and secure new service and maintenance contracts across fire, security, electrical and life safety systems.
• Renew and retain existing maintenance agreements while minimising customer attrition.
• Review customer portfolios and develop strategies to maximise recurring revenue.
• Conduct site surveys and assess customer service requirements.
• Prepare and present service proposals and quotations.
• Negotiate service agreements and commercial terms.
• Generate revenue from remedial works identified through maintenance activity.
• Develop opportunities for reactive works, compliance upgrades and small installation projects.
• Follow up quotations and maximise conversion rates.
• Build strong relationships with customers and become their trusted commercial contact.
• Carry out regular customer account reviews and identify growth opportunities.
• Generate new leads through networking, referrals and industry relationships.
• Attend customer meetings, exhibitions and networking events.
• Work closely with engineers and service teams to uncover additional sales opportunities.
• Ensure smooth mobilisation and handover of contracts to operational teams.

What We're Looking For

You'll ideally bring:

• Experience selling service contracts, maintenance agreements or technical services.
• A proven track record in business development and account management.
• Experience within the fire, security, electrical, facilities management or related sectors.
• The ability to understand technical specifications and compliance requirements.
• Excellent communication, relationship-building and negotiation skills.
• Strong commercial awareness and a results-focused mindset.
• Experience using CRM systems and Microsoft Office applications.
• A full UK driving licence.
• The motivation to build your own pipeline and create opportunities rather than waiting for them to appear.

Desirable

• Knowledge of fire alarm, security, electrical compliance or life safety systems.
• Experience working within a service-led engineering business.
• Understanding of BS5839, BS5266, NSI, BAFE and relevant electrical regulations.
• Experience using quotation or service management software.

This Role Is For You If

You enjoy building relationships and winning business.

You are motivated by targets, commission and commercial success.

You like identifying opportunities that others overlook.

You are confident speaking with customers, understanding their challenges and providing practical solutions.

You see customer accounts as opportunities to grow, not simply contracts to maintain.

You want your effort and performance to directly influence your earnings.

What Success Looks Like

During your first 12 months, success will include:

• Consistently achieving or exceeding service contract sales targets.
• Delivering strong service contract renewal and retention rates.
• Generating significant dayworks and remedial revenue.
• Building a healthy and sustainable sales pipeline.
• Improving quotation conversion rates and order values.
• Winning new customers while strengthening existing relationships.
• Delivering strong gross margin performance.
• Becoming a trusted partner to customers and operational teams alike.

Our Values

Everything we do is built around:

• Relentless Customer Service – Customers come first.
• Teamwork & Collaboration – We win together.
• Open & Honest Communication – Say it straight, say it early.
• Positive Attitude – Bring energy, not excuses.
• Accountability & Delivery – Own the outcome.
• Learning & Continuous Improvement – Always raise the bar.

What You'll Get

• Competitive basic salary
• Commission scheme
• Company vehicle
• Mobile phone and laptop
• Pension
• Ongoing training and development
• Career progression opportunities within a growing group
• Direct exposure to senior leadership
• The opportunity to influence the growth of one of the South West's leading fire, security and electrical businesses
• A role where high performance is recognised and rewarded

The role reports directly to the Group Chief Commercial Officer and sits at the heart of the group's growth strategy.

Why BWS?

Because high performers deserve to work with other high performers.

This is an opportunity to join a business that rewards initiative, accountability and results.

You'll have the freedom to build relationships, create opportunities and grow your customer base, backed by a strong operational team that delivers on its promises.

You won't be measured by activity alone.

You'll be measured by outcomes.

If you're commercially ambitious, enjoy developing long-term customer relationships and want to be part of a business with significant growth ambitions, we'd love to hear from you.

Join BWS. Take ownership. Generate growth. Build something that lasts.