Business Development Executive / Assistant Manager – Logistics Solutions

About Crown Worldwide Group

Crown Worldwide Group is a collection of businesses providing mobility, relocation, logistics and storage services to corporate and private customers around the world. We combine a long history in global logistics with investment in smart technology, international growth and responsible business practices. We promote diversity and inclusion, support employee development and contribute to our communities through our CSR program.

Discover Crown. www.crownworldwide.com

Crown Worldwide Group currently has an opening for a:

Job Title:

Business Development Executive / Assistant Manager – Logistics Solutions & Innovation

Develop Customers. Explore Digital Solutions. Grow with Crown.

The Opportunity

Crown is looking for an energetic early-career professional who is interested in business development, logistics and technology. This role offers practical exposure to customer prospecting, solution development, proposals, CRM, data analysis and digital logistics tools, with coaching and support from experienced commercial, operational and technology colleagues.

You will help identify and develop new opportunities, understand customer needs and contribute ideas that improve visibility, efficiency and customer value. The role is suitable for candidates with relevant education and limited professional experience who can demonstrate commercial curiosity, initiative, communication ability and willingness to learn.

Why Join Crown?

• Build practical experience in B2B business development and logistics solution selling.
• Learn from experienced commercial, operations, solution design and technology colleagues.
• Engage customers across luxury retail, hospitality, technology, healthcare and consumer sectors.
• Gain exposure to CRM, dashboards, RFID, automation, digital reporting and process improvement.
• Contribute ideas, test new approaches and develop into a broader commercial role.
• Access structured coaching, professional development and regional career opportunities.

Key Responsibilities

1. Business Development and Prospecting

• Research target sectors and prospective customers using market information, digital channels and internal resources.
• Support lead generation through outreach, referrals, networking activities, industry events and social selling.
• Contact prospective customers, arrange introductory discussions and help maintain engagement under guidance from the business development lead.
• Qualify opportunities by gathering basic information on customer needs, service scope, timing and decision process.
• Keep CRM records, contact information, opportunity stages and next actions accurate and up to date.
• Contribute to account plans and pipeline reviews, and gradually take ownership of selected opportunities as capability develops.

2. Customer Discovery and Proposal Support

• Participate in customer meetings and help document business needs, operating requirements, pain points and follow-up actions.
• Work with colleagues to prepare presentations, solution concepts, proposals, quotations and tender responses.
• Assist with market research, competitor comparisons, pricing inputs and business case preparation.
• Help translate operational and technology features into clear customer benefits.
• Support follow-up activities and coordinate information across customers and internal teams.

3. Innovation and Technology-Enabled Solutions

• Use CRM, Microsoft 365, dashboards and collaboration tools to support prospecting, analysis and customer communication.
• Explore practical applications of inventory visibility, RFID, warehouse automation, digital reporting, workflow automation, analytics and AI-enabled tools.
• Work with operations and technology colleagues to identify customer pain points and contribute improvement ideas.
• Assist in preparing simple demonstrations, process maps, dashboards or proof-of-concept materials where appropriate.
• Keep informed about relevant logistics technologies and share useful market observations with the team.
• Learn to assess ideas based on customer value, operational practicality, cost and scalability.

4. Market Engagement and Team Collaboration

• Support conferences, exhibitions, networking events, marketing campaigns and customer engagement activities.
• Prepare customer and sector research to support targeted business development initiatives.
• ·Collaborate with sales, marketing, operations, customer service, solution design and technology teams.
• Contribute positively to team discussions, share learning and communicate progress clearly.

5. Customer Handover and Development

• Help document agreed scope, assumptions, requirements and action items for handover to implementation and operations.
• Support early-stage customer follow-up and issue coordination after business award.
• Participate in account reviews and identify possible improvement or expansion opportunities.
• Develop the knowledge and confidence required to manage selected customers and opportunities with increasing independence.

What Success Looks Like

• Consistent and well-organized prospecting activity that contributes qualified leads to the pipeline.
• Accurate CRM records, timely follow-up and reliable completion of agreed actions.
• Clear, professional customer communication and well-prepared proposal materials.
• Useful contributions to digital, process improvement and customer solution ideas.
• Growing knowledge of Crown services, logistics operations and commercial decision-making.
• Progressive ability to manage selected opportunities with appropriate guidance.

Professional Skills & Qualifications

Education

• Bachelor’s degree or equivalent qualification in Business, Marketing, Logistics, Supply Chain Management, Information Systems, Data Analytics, Engineering or a related discipline is preferred.
• Relevant internships, graduate programmes, academic projects, professional certificates or practical experience in business development, logistics, digital transformation, technology or innovation will be valued.

Experience

• Fresh graduates and candidates with approximately one to three years of relevant experience are welcome to apply.
• Experience may come from internships, placements, graduate programmes, project work or employment in sales, customer service, logistics, supply chain, technology or another B2B environment.
• Prior ownership of a full sales target or major customer portfolio is not required.
• Evidence of initiative, customer communication, research, presentation, teamwork or project delivery will be considered.

Digital and Innovation Capability

• Comfortable using Microsoft 365 and presentation tools; exposure to CRM, dashboards, LinkedIn or data tools is an advantage.
• Interest in logistics technology, automation, RFID, AI-enabled tools, digital workflows and process improvement.
• Comfortable learning unfamiliar systems and turning information into structured, practical ideas.
• Basic analytical ability and confidence working with business data are preferred.

Commercial and Interpersonal Skills

• Clear written and verbal communication, with confidence to engage customers and colleagues professionally.
• Curious, proactive, organized and willing to learn through feedback and practical experience.
• Commercial interest and the ability to understand customer needs and business value.
• Good teamwork, follow-through and attention to detail.
• Resilience and self-motivation in a business development environment.

Language Requirements

• Fluent in English, Cantonese and Mandarin.

Development and Support

• On-the-job coaching in prospecting, customer discovery, proposal development and CRM management.
• Exposure to logistics operations, solution design, pricing, implementation and technology projects.
• Progressive responsibility based on demonstrated capability and readiness.
• Professional training and opportunities to grow into broader business development or solution roles.

What we offer

• Competitive base salary
• Commission or incentive opportunities aligned with role scope
• Performance bonus opportunities
• Professional training and career development programs
• Regional career opportunities within Crown Worldwide Group
• Professional training and career development programmes
• Collaborative and supportive team culture
• Summary of benefits offered (medical, life and personal accident insurances, birthday leave, 2 days volunteering leave, Paid time off from 15 and up to 25 days)

Company Values

 At Crown we pride ourselves with the quality we deliver and values we stand by.

 ·       We areCARINGabout people and their experience

 ·       AlwaysDETERMINEDto do our best and to always keep improving

 ·       We are genuinelyTHEREwhen our customers and colleagues need us

 ·       We encourage theSHARINGof knowledge amongst each other

  ·      We continuously remainOPEN-MINDEDto stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer.  We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, pregnancy, national origin, age, physical and mental disability, marital status, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region.  We are committed to diversity, and to employee well-being, engagement and development.