Business Development Executive (BDE)

Company Location: Hilite Business Park, Kozhikode (Calicut), Kerala

Business Development Executive (BDE)

About Us

We are a growing group of companies operating across Education, Healing, and Professional Training.

Manshar EdTech – ILMEAZY

ILMEAZY is an online education platform providing:

• Islamic Madrasa education from LKG to Grade 10
• Online Nursery programs including LKG and UKG
• Digital learning services through the ILMEAZY App

Manshar Heal – The Healing Connection

Manshar Heal provides healing consultation services, where clients can book consultations through our online platform:

www.mansharheal.com

Manshar Training Institute

We provide online and offline training programs, including:

• Pre-recorded online courses
• Offline training programs
• Training programs for the business community

Job Description

We are looking for an energetic and result-oriented Business Development Executive (BDE) to manage customer enquiries, follow-ups, lead conversion, and business growth across our different business divisions.

The candidate will play an important role in converting leads generated through digital marketing campaigns into admissions, consultation bookings, and course registrations.

Key ResponsibilitiesLead Management and Follow-up

• Handle leads generated through digital marketing campaigns, websites, and other sources.
• Contact potential customers through phone calls, WhatsApp, and other communication channels.
• Conduct timely and regular follow-ups.
• Maintain proper records of all leads and communications.
• Update lead status in the CRM or lead management system.

Business Development and Conversion

• Understand customer requirements and recommend suitable services.
• Convert qualified leads into customers.
• Work towards achieving monthly admission, consultation, and course registration targets.
• Build strong relationships with potential customers.
• Identify opportunities for business growth.

ILMEAZY – Admissions

• Handle enquiries related to Islamic Madrasa education and online nursery programs.
• Explain ILMEAZY programs and services to parents.
• Guide parents through the admission process.
• Follow up with interested parents.
• Support the conversion of enquiries into student admissions.

Manshar Heal – Consultation Bookings

• Handle customer enquiries regarding available services.
• Guide interested clients through the consultation booking process.
• Follow up with potential clients.
• Coordinate appointments and customer communication.

Manshar Training Institute – Course Registrations

• Handle enquiries related to online and offline training programs.
• Explain course details and benefits.
• Follow up with interested participants.
• Convert qualified enquiries into course registrations.

Customer Relationship Management

• Maintain professional communication with customers.
• Build and maintain positive customer relationships.
• Respond to customer enquiries promptly.
• Coordinate with internal teams when required.
• Ensure a smooth customer journey from enquiry to conversion.

Reporting and Documentation

• Maintain accurate lead records.
• Update daily follow-up activities.
• Submit daily and weekly performance reports.
• Track leads, conversions, and pending follow-ups.
• Report challenges and customer feedback to management.

Required Qualification

• Bachelor's Degree preferred.
• Freshers or candidates with 1–3 years of experience in Business Development, Sales, Customer Relationship Management, or EdTech Sales are encouraged to apply.
• Strong communication skills are essential.

Required SkillsBusiness Development Skills

• Lead Management
• Sales and Lead Conversion
• Customer Relationship Management
• Business Communication
• Follow-up Skills
• Negotiation Skills
• Target Achievement

Technical Skills

• CRM and Lead Management Systems
• Microsoft Excel and Google Sheets
• WhatsApp Business
• Basic Knowledge of Digital Marketing

Personal Skills

• Excellent communication skills
• Strong interpersonal skills
• Confidence in customer interaction
• Good listening skills
• Persuasion and negotiation ability
• Goal-oriented mindset
• Ability to handle multiple leads and follow-ups
• Good time management

Candidate Preference

• Good communication skills in English and Malayalam.
• Experience in Sales, Business Development, Customer Relationship Management, or EdTech will be an advantage.
• Ability to work with targets and performance goals.
• Immediate joiners preferred.

What We Expect

The Business Development Executive will be responsible for managing the complete customer journey:

Lead Received

↓

Contact Customer

↓

Understand Customer Requirement

↓

Explain Suitable Service

↓

Regular Follow-up

↓

Conversion

↓

Admission / Consultation Booking / Course Registration

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person