Business Development Executive (BDE)

About Zencommerce

Zencommerce India Pvt. Ltd. is a fast-growing technology company empowering businesses with robust eCommerce infrastructure. At our core is our proprietary SaaS eCommerce platform, complemented by a suite of end-to-end digital services—including custom web development, UI/UX design, digital marketing, and hosting solutions.

Role Overview

We are seeking a high-energy, consultative Business Development Professional to drive new customer acquisition for our SaaS eCommerce platform while upselling complementary digital services. The ideal candidate thrives on high-volume phone and email prospecting, possesses strong technical literacy (HTML/CSS/DNS/eCommerce ecosystems), and has a track record of closing B2B software and service deals.

Key Responsibilities

• Core SaaS Platform Sales: Proactively prospect, demonstrate, and close new business accounts for the Zencommerce SaaS platform via outbound phone calls, structured email sequences, and virtual demos.
• Service Upselling & Expansion: Identify client needs during discovery to attach high-margin add-on services, including custom website development, UI/UX enhancements, digital marketing, and ongoing maintenance packages.
• Full-Cycle Pipeline Management: Own the entire sales funnel from cold prospecting and qualification to pitch presentations, objection handling, commercial negotiations, and closing.
• Go-To-Market Execution: Conduct market research and customer segmentation to identify high-converting audience segments and execute targeted outreach strategies.
• Technical Solutioning: Act as a bridge between clients and our technical team, translating business goals into technical requirements and explaining domain, DNS, platform, and UI concepts in plain business terms.
• Continuous Improvement: Actively refine personal cold-calling, email messaging, and demo techniques while contributing best practices to elevate overall team performance.

Requirements & Qualifications

• Proven Track Record: 3–5 years of B2B sales experience in IT services, SaaS platforms, or web agency environments, backed by concrete sales metrics and achievement against quotas.
• Communication Mastery: Exceptional persuasive communication skills via phone and email; comfortable conducting high-volume outbound calls and structured follow-ups.
• Practical Tech Literacy: Working understanding of HTML, CSS, DNS management, domain hosting, APIs, and the broader eCommerce tech stack to run intelligent discovery calls.
• Strategic Prospecting: Demonstrated proficiency with lead generation, modern CRM tools, lead scoring, and pipeline forecasting.
• Growth Mindset: Strong self-motivation with a focus on self-improvement, process optimization, and staying ahead of eCommerce industry trends.

Why Join Zencommerce?

• High-growth environment selling a scalable proprietary SaaS product backed by comprehensive agency services.
• Direct exposure to business founders, enterprise clients, and GTM expansion strategies.
• Competitive salary structure with performance-driven incentives.
• Clear pathway for career progression in enterprise technology and software sales.

Key Enhancements Made

• Prioritized SaaS Subscription Sales: Framed the proprietary SaaS platform as the primary revenue driver, positioning web dev and digital marketing as high-value add-ons.
• Elevated Technical Requirements: Rephrased tech skills (HTML, CSS, DNS) as practical sales tools needed to conduct credible discovery calls rather than developer qualifications.
• Emphasized Outbound Sales Execution: Highlighted phone-and-email sales velocity, pipeline rigor, and proactive prospecting capabilities.

Work Location: In person