Business Development Executive

Role & responsibilities

• Guide new clients through the onboarding process, ensuring a smooth transition and understanding of our products/services.
• Develop personalized strategies to enhance customer engagement and satisfaction.
• Address client concerns proactively to ensure long-term retention and minimize churn.
• Serve as the primary point of contact for key accounts, building strong and trusted relationships.
• Monitor account performance and identify opportunities for upselling and cross-selling.
• Collaborate with internal teams to ensure client needs are met effectively.
• Identify and pursue new business opportunities to expand the client base.
• Develop and execute sales strategies to achieve revenue targets.
• Conduct market research to understand client needs and industry trends.

Preferred candidate profile

• Proven experience in sales, key account management, or customer success.
• Strong communication and negotiation skills.
• Ability to analyze data and develop client retention strategies.
• Experience working in a fast-paced, target-driven environment.