Business Development Executive

Job Summary

Navo Cloud is looking for a Business Development Executive to promote and sell cloud and IT solutions. The candidate will be responsible for generating leads, understanding customer requirements, recommending suitable IT solutions, and building long-term customer relationships.

The role involves working closely with the technical team to ensure excellent customer experience and achieve assigned sales targets.

Key Responsibilities

• Generate leads through outbound calls and customer interactions.
• Handle incoming sales and basic technical enquiries.
• Understand customer requirements and recommend suitable IT solutions.
• Promote Cloud Hosting, VPS & Dedicated Servers, Google Workspace, Microsoft 365, Domain Registration, SSL Certificates, Email Solutions, and Managed IT Services.
• Provide basic troubleshooting support for hosting, emails, websites, and related services.
• Achieve assigned sales targets and maintain customer satisfaction.
• Handle customer complaints and technical queries professionally.
• Coordinate with the technical team for issue resolution.
• Maintain customer, sales, and support records.
• Follow up with customers for renewals, updates, and service requirements.

Required Skills

• Excellent English communication skills.
• Hindi communication is mandatory.
• Good interpersonal and negotiation skills.
• Basic knowledge of website hosting, domains, emails, and IT services.
• Basic computer and CRM knowledge.
• Ability to manage both sales and basic technical support.
• Customer-focused and result-oriented approach.

Eligibility

• Bachelor's Degree.
• Candidates with a Computer Science / IT background are preferred.
• Freshers and experienced candidates can apply.
• Candidates must be willing to work from office in Erode.

Compensation & Benefits

• Total CTC: 3 LPA
• Attendance Incentive
• Accommodation Benefit
• Employee Insurance
• Provident Fund (PF)
• Attractive Performance Incentives
• Yearly Bonus of up to 2 months' salary
• Health Insurance
• Leave Encashment

Work Location

Navo Cloud
217, Chinnamuthu Main Street,
Edayankattuvalasu,
Erode 638011, Tamil Nadu.

Candidate Profile

We are looking for a confident, customer-focused, and result-oriented professional with good communication skills and an interest in sales and technology.