Business Development Executive

Core responsibilities

1. Lead Generation & Business Development

• Find new customers through market visits, cold calling, references, exhibitions, and other sales activities.
• Convert leads and prospects into regular customers.
• Expand the customer base within the assigned territory.

2. Customer Handling & Relationship Management

• Visit existing and potential customers.
• Understand their requirements and recommend suitable products/services.
• Maintain professional relationships and generate repeat business and upselling opportunities.

3. Product Promotion & Demonstration

• Explain product features, benefits, pricing, and applications.
• Conduct product presentations and demonstrations.
• Communicate the value of healthcare products effectively.

4. Sales & Target Achievement

• Follow up on leads, quotations, and prospects.
• Close sales and achieve monthly, quarterly, and annual targets.
• Develop opportunities to increase territory sales.

5. After-Sales Support

• Coordinate orders, deliveries, training, payments, and customer requirements.
• Resolve customer queries by coordinating with internal teams.
• Ensure a positive customer experience.

6. Market & Competitor Analysis

• Track competitor products, pricing, promotions, and activities.
• Collect customer and market feedback.
• Identify new market opportunities and changing customer needs.

7. Reporting & Coordination

• Maintain daily visit reports, sales reports, lead status, and customer records.
• Regularly update the reporting manager about sales performance and market developments.
• Coordinate with sales, operations, and support teams.