Business Development Executive

Job Title: Business Development Executive

Company Overview
We are a provider of end-to-end Total Solutions for residential care facilities, spanning clinical services, rehabilitation equipment and monitoring systems, and facility upgrade and retrofit projects. We invite applications from enthusiastic and customer-oriented professionals to expand our market outreach and uphold our service excellence.

• Lead Generation & Prospecting:

  • Conduct field visits and active outreach to prospective institutions, with a focus on residential care homes and healthcare facilities.
  • Introduce and promote the company's full suite of solutions, including clinical services, rehabilitation equipment, sensing/monitoring systems, and facility upgrade projects.
  • Identify potential business opportunities, generate qualified leads, and arrange initial meetings for the internal sales/solution team.

• Client Relationship Maintenance & Feedback Collection :

  • Perform regular visits and check-ins with existing clients to nurture strong, trusted, long-term relationships.
  • Proactively gather client feedback, suggestions, and operational pain points ("Voice of the Customer").
  • Relay client feedback internally to cross-functional departments (e.g., clinical, engineering, operations) to help improve service quality and ensure customer satisfaction.

• Field Reporting & Pipeline Administration:

  • Record and update call logs, visit summaries, and lead statuses in the CRM database in a timely manner.
  • Assist in preparing introductory presentation materials and collateral for client visits.

Candidate Profile

• Experience: Minimum 1–2 years of experience in business development, field outreach, client relation management, or healthcare/social services. Passionate fresh graduates with excellent communication skills are also welcome to apply.

• Domain Awareness: Prior working experience or exposure to elderly care facilities, residential care homes, rehabilitation, or healthcare services is a distinct advantage.

• Key Skills & Attributes:

  • Energetic, self-motivated, and comfortable with frequent field visits and outdoor client engagement.
  • Strong active listening, communication, and interpersonal relationship-building skills.
  • Customer-centric mindset with good internal communication and coordination abilities.

• Language Skills: Fluent in spoken Cantonese and good command of written Chinese; basic command of English and Mandarin is an advantage.

• Software: Basic proficiency in MS Office (PowerPoint, Excel) and CRM software.