Business Development Executive

Role Title: Business Development Account Executive

Company: ConnectGen

Employment Type: Full-time

Location: Hyderabad, India 
 
In-office role aligned toIST working hours (10:30AM to 7:30PM (IST) )

Travel Requirement

This role may requirelocal, state-level, and regional international travel up to 40% of the month, depending on partner and customer engagement needs.

Role Summary

ConnectGen is expanding its partner-led sales and professional services opportunities across strategic accounts. We are seeking an experienced Business Development Account Executive to drive revenue growth, partner engagement, and professional services sales from our Hyderabad Center of Excellence.

This individual will own business development and sales execution across named partner accounts, with a focus onAmazon Connect, UCaaS, CCaaS, contact center services, omnichannel customer engagement, and cloud-based communication solutions.

The ideal candidate will have8+ years of SaaS, solutions, or cloud-based sales experience, preferably with exposure to AWS, Microsoft, or equivalent hyperscale cloud ecosystems. This is a quota-carrying business development role with a strong focus on professional services and solution selling.

Key Responsibilities

Partner and Account Development

• Develop and manage strategic relationships with clients, partner accounts, other ecosystem partners.

• Identify, qualify, and progress new business opportunities related to Amazon Connect, contact center modernization, customer experience transformation, and managed/professional services.

• Work closely with partner sales, alliance, and technical teams to create pipeline and convert opportunities into signed engagements.

• Represent ConnectGen as a trusted business development lead in partner and customer-facing discussions.

Sales Execution

• Own the full sales cycle from opportunity identification through qualification, proposal, negotiation, signature, billing, and handoff.

• Support quota growth expectations in Year 2 based on performance and business maturity.

• Build and maintain accurate pipeline reporting, opportunity forecasts, sales activity tracking, and account plans.

• Drive overachievement through disciplined pipeline management, structured qualification, and partner-led selling.

Solution and Market Knowledge

Demonstrate strong understanding of:

• UCaaS and CCaaS

• Amazon Connect and cloud contact center platforms

• Contact center services

• Omnichannel customer engagement

• Customer communication styles

• Professional services and solution-based selling

• Cloud transformation and hyperscale partner ecosystems

• Translate business needs into compelling solution conversations in partnership with technical and delivery teams.

• Collaborate with internal technical resources during discovery, solution validation, and customer presentations.

Sales Methodology and Qualification

Use structured sales methodologies such as:

• MEDDPICC

• BANT

• Challenger Sales

Candidates should be able to provide proof of training or demonstrate practical competency through a sales scenario, presentation, or role-play exercise during the interview process.

Required Experience

• 8+ years of experiencein SaaS, solutions, professional services, cloud, or technology sales.

• Strong record of sales performance in quota-carrying roles.

• Experience selling with or into hyperscale cloud ecosystems such asAWS, Microsoft, Google Cloud, or equivalent.

• Experience with partner-led sales motions and named account development.

• Strong understanding of UCaaS, CCaaS, contact center, or customer communications solutions.

• Proven ability to build pipeline, manage complex sales cycles, and close professional services engagements.

• Comfortable working in an in-office environment with peers, leadership, technical teams, and delivery stakeholders.

• Strong communication, presentation, negotiation, and stakeholder management skills.

• Ability to travel up to 40% of the month as business needs require.

Preferred Qualifications

• Prior experience selling Amazon Connect, contact center transformation, CX platforms, or cloud communications solutions.

• Experience working with AWS partner teams or cloud alliance ecosystems.

• Formal training or certification in MEDDPICC, BANT, Challenger Sales, or similar sales methodology.

• Experience selling professional services, managed services, implementation services, or cloud consulting engagements.

• Existing network within AWS, Microsoft, or related enterprise partner ecosystems.

Educational Qualifications

• MBA (Business/Sales/Marketing/Technology Management)