Business Development Executive

Key Responsibilities

1. Lead & Demo Management

• Take ownership of mature and demo-completed leads and drive them towards closure.
• Schedule and coordinate product demos with prospects and the sales team.
• Ensure timely follow-ups after every demo and maintain a structured follow-up pipeline.
• Identify customer requirements, objections, and buying intent.
• Work closely with sales executives to improve lead movement and conversion.

2. Sales Conversion

• Take responsibility for converting qualified leads into paid customers.
• Follow up with prospects through calls, emails, and other communication channels.
• Handle customer objections and assist the team in closing high-potential opportunities.
• Track individual and team-wise conversion performance.
• Work towards achieving monthly sales and revenue targets.

3. Cross-Selling & Upselling

• Identify opportunities for cross-selling and upselling TraviYo's products and services.
• Understand existing customer requirements and recommend relevant additional solutions.
• Work towards increasing revenue from existing as well as new customers.

4. Customer Feedback & Relationship Management

• Collect feedback from prospects and customers regarding demos, products, pricing, and overall sales experience.
• Share recurring customer feedback with management and relevant teams.
• Identify common objections, customer concern & suggest improvements in sales process.
• Maintain professional and long-term relationships with prospects and customers.

Key Performance Indicators (KPIs)

• Demo-to-sale conversion rate
• Monthly sales and revenue achievement
• Number of qualified leads converted
• Cross-selling and upselling revenue

Required Skills & Qualifications

• 1 to 5 years of experience in sales, preferably in IT, SaaS, Travel Technology, digital marketing, B2B, or related industries.
• Experience in handling qualified leads and converting demo-completed leads.
• Strong communication and negotiation skills.
• Good understanding of sales funnels and follow-up processes.
• Strong reporting and analytical skills.
• Target-oriented with a strong focus on sales conversion.
• Ability to handle multiple leads and priorities simultaneously.
• Proficiency in MS Excel/Google Sheets and basic reporting tools.
• Strong customer-handling and objection-management skills.