Business Development Executive

KEY RESPONSIBILITIES

• Identify and develop new business opportunities in freight forwarding and logistics.
• Generate sales leads through regular market visits, telephone calls, emails, networking and referrals.
• Promote LCL consolidation, FCL, air freight, customs clearance, transportation and other logistics services.
• Develop and maintain relationships with exporters, importers, freight forwarders, customs brokers and corporate customers.
• Understand customers logistics requirements and provide suitable shipping solutions.
• Prepare quotations and negotiate rates and commercial terms with customers.
• Follow up on enquiries and convert potential opportunities into confirmed business.
• Achieve monthly and annual sales and revenue targets.
• Maintain regular contact with existing customers and identify opportunities to increase business volumes.
• Coordinate with pricing, operations, customer service and accounts teams for smooth shipment execution.
• Monitor market developments, competitor activities and freight-rate trends.
• Prepare daily sales reports, customer visit reports and business-development updates.
• Follow up with customers for timely payment and collection of outstanding amounts.
• Ensure excellent customer service and resolve commercial issues professionally.
• Represent the company at customer meetings, industry events and networking programmes.