Business Development Executive

About the role

Smilepayz is a global payment solutions provider founded in 2016 in Kuala Lumpur, specialising in merchant accounts and secure multi-country infrastructure with smart routing, D0 settlements, local APMs across Latin America and Asia, and 24/7 fraud prevention. We are hiring a Business Development Executive to acquire new merchants and grow transaction volume through cold outreach, owning the full sales cycle from pitch to close while building a pipeline and coordinating with offshore Operations on compliance and onboarding, reporting to the Operations Manager.

Key responsibilities

• New Merchant Acquisition: Source, approach and acquire new merchant accounts through self-driven cold outreach, networking and market research.
• Solution Presentation: Understand each merchant’s payment needs and present suitable payment gateway, collection and settlement solutions.
• Full Sales Cycle Ownership: Own the full sales cycle — pitch, negotiate commercial terms, and close.
• Volume Growth & Pipeline: Grow transaction volume processed by onboarded merchants and build a sustainable pipeline.
• Cross-functional Coordination: Coordinate with the Operations team on merchant onboarding, compliance documentation and risk for a smooth go-live.
• Pipeline Tracking & Reporting: Track pipeline and report performance to the Operations Manager.

Requirements

• B2B Sales Track Record: Proven B2B sales/business development experience, ideally in a self-sourced, cold-hunt environment.
• Sales Mindset: Outgoing, structured thinker, ambitious and target-driven, comfortable owning a number.
• Communication & Negotiation: Excellent communication, negotiation and presentation skills.
• Vertical Comfort: Comfortable selling into specialised, high-volume sectors.
• Nice to Have: Exposure to payments or related industries; experience in multi-geo/emerging markets (SEA); existing merchant relationships.

Benefits

• Sell, don’t admin: You focus on clients; our Operations, compliance and risk teams handle onboarding, documentation and paperwork — so you’re never doing everything alone.
• Grow with us: We’re expanding into new markets and promote from within — strong performers step into Senior BD / Team Lead roles as the desk grows.
• No technical background needed: Our payment specialists join client conversations to explain the product, so you can sell with confidence.
• We give you the tools to win: Entertainment budget, a supportive team, and the resources to hunt and close — plus a transparent commission structure with no minimum sales threshold to start earning.
• Benefits that support you daily: Attendance allowance, transportation subsidy (parking/MRT), and company that encourages career growth and connections by funding attendance at professional forums, conferences, and events.
• Commission without the catch: Transparent and fair from day one — no minimum sales needed to start earning.