Business Development Executive

Role: Business Development Executive

Location: Bangalore

Job Description

Lead Generation

• Build and maintain a sales pipeline for project sites, excluding individual home projects.
• Generate leads by meeting and calling builders, architects, contractors and other key stakeholders.
• Identify new project opportunities through cold calling, market mapping and site visits.
• Maintain an updated list of potential customers and project opportunities.

Lead Conversion

• Follow up on new leads within 24 hours of receiving them.
• Understand customer requirements and present the right product solutions.
• Conduct product demonstrations and sampling at project sites.
• Coordinate with the technical team for site visits and consultations, wherever required.
• Identify key decision-makers and influencers at project sites, including procurement, design and quality teams.
• Classify leads as Hot, Warm or Cold and maintain clear follow-up timelines.
• Drive leads through the sales funnel and improve conversion rates.
• Coordinate with channel partners for fulfilment of converted projects.

Builder, Architect & Contractor Engagement

• Identify and build relationships with builders, architects and contractors.
• Regularly visit key stakeholders and generate new project leads.
• Educate customers and influencers on tile adhesive solutions and promote the brand.
• Promote premium products and relevant customer or influencer programmes.
• Maintain records of customer interactions, product specifications, conversions and engagement.

Product Demonstration & Application

• Conduct product demonstrations and sampling at project sites.
• Ensure correct product application and usage at sites.
• Coordinate with the technical team whenever technical support is required.

Customer Complaint Handling

• Address and resolve customer complaints within 24 hours.
• Coordinate with the technical team for complaints requiring technical assistance.

Reporting & Documentation

• Update daily sales activities and site visits in the SFA app as per the route plan.
• Maintain accurate records of leads, follow-ups, conversions and customer interactions.
• Prepare sales and activity reports as required.

Interested candidates please share an updated profile at the earliest on 9705847421/9841355044 - [email protected]

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