Business Development Executive

Location: Thrikkakara, Kochi, Kerala – 682021

Business Development Associate to drive new business opportunities and develop customer relationships for our IT products, solutions, and services. The role will focus on identifying prospects, understanding customer requirements, preparing solutions and quotations, and supporting opportunities through to closure.

Candidate Required Experience

• Bachelor’s degree in business, Marketing, IT, or a related field. 1–3 years of experience in IT sales, business development, or technology solutions.
• Basic understanding of IT products and solutions.
• Good knowledge of Microsoft 365 and common IT infrastructure solutions are an advantage.
• Strong communication, presentation, negotiation, and customer relationship skills.
• Good commercial awareness and ability to understand customer requirements.
• Proactive, self-motivated, and target-oriented approach.
• Good working knowledge of Microsoft Office and CRM/ERP applications.
• Valid driving license and willingness to travel for customer visits* is preferred.

Key Responsibilities

• Identify and generate new business opportunities through direct customer outreach, referrals, networking, digital channels, and market research.
• Develop and maintain relationships with new and existing customers.
• Understand customer IT requirements and coordinate with the technical team to propose suitable solutions.
• Promote and sell IT products and services including Microsoft 365, cloud solutions, networking, cybersecurity, IT infrastructure, hardware, Wi-Fi, CCTV, and managed IT services.
• Prepare quotations, proposals, and solution presentations in coordination with the technical and procurement teams.
• Follow up on quotations and maintain regular communication with customers.
• Coordinate with OEMs, distributors, and vendors to obtain pricing, availability, specifications, and partner support. Arrange product demonstrations and customer meetings where required.
• Maintain an updated sales pipeline and record customer activities, opportunities, quotations, and follow-ups in the CRM/ERP system. Identify additional business opportunities within existing customer accounts.
• Monitor market trends, customer requirements, and competitor activities.
• Support sales negotiations and coordinate internally to ensure smooth order processing and delivery.
• Prepare regular business development and sales activity reports for management.

Key Performance Area

• New customer acquisition
• Qualified lead generation
• Sales pipeline development
• Customer meetings and engagement
• Quotation follow-up and conversion
• Revenue and gross-margin contribution
• Growth of existing customer accounts
• Vendor and partner engagement

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person