Business Development Executive

Business Development Executive

We are looking for a confident, persuasive and customer-focused Business Development Executive to help grow poddle.co.uk .

You will speak with potential customers, explain how the platform can help them and encourage them to sign up. You will then provide the practical help, patient guidance and ongoing care they need to complete their setup, start using the platform and become active, paying customers.

This role suits someone who enjoys winning customers and takes responsibility for helping them succeed after they join.

What You’ll Do

• Identify and contact potential venue customers through calls and other appropriate channels.
• Understand their needs and clearly explain the platform’s benefits.
• Answer questions, handle objections and confidently ask customers to sign up.
• Help customers complete registration and set up their accounts.
• Guide customers through using the platform, providing demonstrations and step-by-step support where needed.
• Follow up regularly through calls, email and WhatsApp where appropriate.
• Resolve customer questions and coordinate with the team when further support is needed.
• Help customers become regular users and progress towards a paid plan.
• Maintain accurate records of prospects, customer progress and next actions so no customer is missed.
• Share common customer difficulties and feedback with the team.

What We’re Looking For

• Confident spoken English with a clear, friendly and professional tone.
• Strong persuasion, phone communication and follow-up skills.
• The confidence to ask for a sign-up and work towards customer acquisition and activation targets.
• Patience and a genuine willingness to help customers complete each step.
• Good organisation and ownership of customer relationships.
• The ability to explain a digital platform in simple terms.
• Experience in telesales, business development, customer onboarding or account management would be an advantage.

To apply: Send your CV to [email protected]