Business Development Executive

Role & responsibilities

• Call existing leads regularly to follow up, re-engage them and convert them into customers.
• Reach out to new leads through calls, WhatsApp, SMS and email to introduce our services and identify business opportunities.
• Explain our offerings clearly, understand each leads needs and suggest suitable solutions.
• Handle queries and objections confidently, and follow up consistently until the lead reaches a decision.
• Schedule meetings, demos or site visits for interested prospects, and pass qualified leads to the senior team.
• Maintain accurate records of every call, message, follow-up and lead status in the CRM or Excel sheet.
• Build and maintain good relationships with clients for repeat business and referrals.
• Share daily or weekly reports on activity and progress with the manager.
• Keep up to date with the company's products, pricing and offers.

Preferred candidate profile

• Good communication skills in Tamil and English (Hindi is a plus).
• Confident, polite and persuasive on phone and in written messages.
• Prior experience in sales, telecalling, business development or customer service is preferred.
• Freshers with strong communication skills and a willingness to learn are welcome.
• Basic computer knowledge (MS Excel, email, WhatsApp Business).